Casual Furniture World - Myrtle Beach, SC — Attraction in North Myrtle Beach

Purchased furniture from Casual Furniture in January. In June I was noticing that mold was starting to grow on the furniture cushions and looking black. I attempted to clean the cushions as they recommended and still could not get the black out.

When I called Amy at Casual Furniture she stated to me that she would get a hold of the manufacturer, Sunbrella to get it resolved.

In the meantime, I had to get a professional cleaner (ServPro $125.00) to come out and clean them. The cleaner could not even get all the mold and mildew out.

I spent close to $5000 for this furniture and it looks like it is 10 years old.

All I keep receiving from Subrella and Casual Furniture is emails stating how to clean the furniture. Well DUH...I have tried to clean it repeatedly.

I am so disappointed in the service and attitude of both companies. I am now in dispute with my credit card over this and all I have asked for is to give me new cushions with a darker fabric since their fabric molds. They have told me 'no'.

I could have went out and purchased Walmart furniture for a fraction of the cost and I know they would have stood behind their product.

Don't buy anything from Casual Furniture. They DO NOT stand behind their products.

By the way, this is a quote from one of the many emails I have received from Sunbrella:

'Sunbrella warrants their fabrics for 5 years against fading and failing. Just like us, water resistance, mold and mildew can not be covered because they are circumstantial'

So is this not fading and failing? I cannot barely see the color of my fabric anymore due to the fading from mold and mildew and it is failing. ...

Casual Furniture World in North Myrtle Beach is hands down a fantastic store! We recently purchased a sectional for our outdoor patio, and we couldn't be happier with the whole experience.

First off, the service at Casual Furniture World is top-notch. The staff is amiable, helpful, and knowledgeable. They took the time to understand our needs and helped us find the perfect piece of furniture to fit our outdoor space.

The delivery was impressively fast, and the team was professional and efficient. Our new sectional was set up in no time, and they even made sure everything was clean and in perfect condition before they left.

What we love most about Casual Furniture World is their wide range of furniture options. Whether you're looking for outdoor patio furniture like we were or furniture for any other need, they've got you covered. The quality and variety of their products are impressive.

Our outdoor patio looks fantastic, and we owe it all to Casual Furniture World. If you're in the market for furniture and want excellent service, a great selection, and quick delivery, this is the place to go in Myrtle Beach. We highly...

Such a great experience today. Susan was exceptional. We came in looking at furniture months ago; needless to say, we had a few condo construction issues that delayed our purchase. Susan saw us and instantly recalled our initial interaction and conversation about our patio furniture. She was so reassuring that if the condo construction issues delay the timeline their warehouse would hold it until we could have it delivered.

She was a breathe of fresh air to work with, seek out Susan when youre looking for top notch service.

Her customer relations, friendliness and knowledge of the products will keep us coming back and recommending them in the future. Her kind and friendly demeanor make us feel like part of their family. We are glad to be part of the vip club! 🤩 thanks Susan for helping us make our patio beautiful! * we also love the tip that bleach can be used...