Dillard's — Attraction in Odessa

This Friday that past on the 19 the of July I bought a stroller for $600 for my son's baby shower for the 21 the in Sunday , n I also bought a men's polo shirt for almost $70,: I went to customer service so they can gift wrapped my son's baby shower gift they said No !! , so I ask them why not , they said it was to big , like wow after I spend almost $700 !! I ask for a manager she agreed to gift wrap the gift , but when they finally finished gift wrapping the gift, they didn't want to help me with the gift to take it to my truck , finally Ii ask this older lady to help me she had some to help with the gift to the that young girl behind the counter didn't even try to call for some to help me , her attitude was she didn't care ,how very disappointing especially when u soen so much money at thst store, this happened around 1:00 after lunch this Friday that past the 21 st in Odessa tx so sad when people don't give a dam wow , I can't believe there actually worse than Walmart!!!!, shame on u Dillard's...

So as for this Odessa Dillard’s compared to midland Dillard’s has a lot more to choose from I think. Okay so now to my time checking out this lady{LOLA} in the micheal kors dresses sections offer to help me in looking for something, I told her no I am fine kept shopping around. Well I had two shirts I decided not to buy the other, I hung it on a rack I was near by. She see me and rolled her eyes. I replied with I’m sorry my bad. And I’m like well I’m ready to check out, well Lola proceeded to tell another lady to help me. Instead of doing it herself when she volunteered earlier. Very very unhappy with Lola and the service she’s gave today. I expect more from Dillard’s staff. If you are not happy with the job you do, you should really look for...

Under staffed and the employees I did find in the men's section were adverse to customer service or attention. I went to a register after finding the items I wanted with no help from an employee and stood and waited for minutes and minutes while the employee just kept pretending to organize something after twice making eye contact.

The men's cologne counter was a little better but not by very much. At least I wasn't ignored or brushed off until they found out I wasn't wealthy. It was a whirlwind tour, ten different colognes in five seconds. Almost fainted reaching for the coffee shakers. Left nose blind for a while.

It seems they only hire very young, overly attractive women who seem only concerned about the...