I would leave zero stars if possible. I went in with an already purchased dress, not certain about returning my dress, and distinctly clarified I did NOT want to return the dress or have return processed until I was certain.I even went as far as to leave my lanyard in the bag with my dress, to go and look at other options because my mom had asked. I believe the tall black haired girl then proceeded to rummage through my bag, take the dress, and put it back on a hanger. I went towards the dressing room to try on another dress, and she again asked me if I wanted to process the dress for a return. I immediately said no. She turned around and proceeded to sell the dress to another customer. When trying to resolve this issue, multiple staff members lied about the experience and said that they had confirmed at least four times that I wanted the return processed. I was then denied my money back (only store credit) until we called the owner because it was a small business and am more than dissatisfied with my experience and will never be returning and sincerely hope management and staff improves...
Ā Ā Ā Read moreIf I could give this place 0 stars I would! Was ready to buy three pieces from this store, the striped duster in the corner, the kimono with tassels in the middle of the store and the gray duster outside with the waffle detail and buttons. Sales associates helped everyone else in the store! They did not acknowledged me at all! I received my trump check of $1200 and was running all the way to the bank and ready to spend money in small businesses luckily MESH and SOUTHERN ROOTS had amazing people working for them and got the sale! You lost business and money today! Being nice and saying hi don't take...
Ā Ā Ā Read moreI have been shopping at Madida since they opened. And I am a VERY FREQUENT shopper. Reilly and Madison are so knowledgeable about style and product and hand pick items that fit perfectly with my taste and lifestyle. Its like having a personal shopper!! The quality is outstanding and the prices are super affordable! Madida is my go to for everything in my wardrobe! My favorite place in Omaha to shop and if you haven't stopped in yet be sure to do so! It is truly an amazing shopping...
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