Hotbox Farms Ontario — Attraction in Ontario

I was in Southern Oregon during the time cannabis was being legalized there.... So I can't call whatever this place is a "proper dispensary"... At a real dispensary, you will never feel treated like cattle. You won't have to take a number. No one will physically take away your driver's license for more than a few seconds. You get 1-on-1 service. The employees genuinely know about all the products. (In part, because they've tried a lot of them). You will never feel rushed. You really shouldn't encounter a "menu", other than on-the-display list's of strains from different suppliers or maybe a list of sale items. The bud-tender should be your menu. There's a front room, but it's not a generally a waiting room. Selection isn't everything. Walmart has selection... Quality, preference, and price are what it should matter to the consumer. I didn't feel like I was able to ascertain much information about the products, as the menu was just a list, and I was being herded though the facility, half the time without my ID on me. I paid and was herded out a different door. I will never go through that again. If the 3 concentrates I purchased, 1 is good, 1 is meh, and I haven't tried the 3rd yet. Flower selection was also impressive but, again, it's not all about selection. It can't...

I have purchased from this dispensary numerous times over the last several months without any issues. Last week I was shorted - which I'm sure has happened to others, but this is the first time it has happened to me.

I contacted the store and politely asked what to do when this occurs. They took my name, phone number, and the date/time on my receipt and said a manager will be in touch in a few days. That never happened. I have left voicemails since because now they aren't answering their phones. I don't want to keep bugging them over the small quantity that I was shorted, which is why I'm leaving this review and won't be going back.

In all honesty I could go back to this place tomorrow like it never happened and just move on, but I won't I don't appreciate doing business with people who do not follow through at the end of the day with their customers. I actually care less about being shorted and more about the company's response to a customer who was shorted. The lack of response to this situation is all I needed to bring my business elsewhere. (I have a video with a witness who was present at the time...

Also...I forget the older gentleman, who works like a "greeter" every time I go in; I forget his name. He is always dressed in something absolutely amazing! I told him he looked "gangsta". He quietly laughed and whispered "I'm gangsta". Absolutely on key, cool, casual....hilarious response. He just walked on by. Too funny. I love that man. I gotta find out his name & be proper & respectful. Never lose that man. Too me, he is the face of your business. You should build a ginormous Fred Flinstone type cartoon character....of him in a mashup of a bunch of his outfits. Put the statue out by your front entrance, 40' tall, spotlights on him, all jazzed up....with a cool hat & a burning blunt. He's..."Gangsta". Print it on shorts. Hats. Mugs. Bongs. Name a strain after him. 😁 Make tons of money!! I get some royalties. And I wasn't even high yet. Now that I am high....it's even...