GameStop — Local services in Ontario

Probably the rudest sales person I have ever had to deal with. My mother and I went in to find out what gaming system would be best to get as a Christmas gift and were planning on buying something that day. We had some questions because we arent familur with gaming. He made us feel stupid and inconvenient. He couldn't even answer any of our questions without rolling his eyes or using a condescending tone. We were obviously not important enough customers. The worst part is that I am pretty sure he was the manager. We ended up leaving and walking over to Walmart and buying what we wanted and they were SO much more helpful. He lost their store almost a $400 sale. I will never give them...

Been going to this location for last 10 years unfortunately its had more down than its ups, it is ran by a great manger but it seem like without a fail I can't go in without a employee haveing a ego or a personal problem or tantrum. To the point we're I have taken my needs to a bosie location, my last vist was super random and not planned and I got David's unprofessional uninviting and greatest customer service(sarcasm) to the point were I couldn't even look at what I would have looked at. Just sucks when one location sets examples and others don't...

We purchased a Pre-Owned PS4 offline to pick up in store. Not only was the “meet the associate at the front door for pickup” awkward and strange, but we got home to open up the box to what smells like an instant ash tray. The controller has a cigarette burn on the back where some of the plastic is melted. The cords and controller have an uncontrollable odor of cigarette smoke. It makes me wonder if items are even wiped down when they are packaged for resale. The only advantage of this purchase is that the console itself seems like...