Heart of Florida United Way — Attraction in Orlando

One star is too generous. If you are going to rely on this unorganized scam artist company please save your energy because waiting on them for assistance you could do bad by your d@mn self. Having said that, I took my time to fill out and complete the hurricane assistance form they released to the public and after submitting the information and taking a screen shot of the submission page I read that they would get back to whomever submitted the form in an email to confirm. Needless to say I did not receive an email, a call or even a smoke signal from these shisters, so I immediately contacted them. Once I contacted them I was on hold for at least 20 min. and when someone finally answered I might as well have been talking to my left foot because the representative had the personality of a wet dish cloth. Not only was she no help she had the nerve to deflect and ask me if I filled out a form for DSNAP and switched the subject about how they "dropped the ball." The next time I see anything with the United Way's name attached to it pertaining to anything for assistance I won't...

I usually don’t take the time to give reviews but I feel like I have to.When I say PIPER was so nice and helpful it’s really an understatement!! She was so helpful I had called so many different places trying to get the answers that I needed in regards to court ordered parenting classes, and I was getting nowhere.Honestly I was starting to get discouraged.I called 211 from TN and got help from united way heart of Florida.Thank God for PIPER I finally got the answers I needed and the biggest thing for me was I was a little ashamed because having to take court ordered parenting classes to me is embarrassing PIPER still talked to me like I was a human unlike anybody else I’ve spoke to.I do not know this woman but God bless her and keep her safe she was definitely an angel.thank you Piper!! You do not know how much I appreciate your time my friend.Thanks again (I wish I could give her 10 stars..She definitely deserves...

ONE STAR IS TOOOOOO GENEROUS. THIS PLACE IS A JOKE, THEY DON'T CALL YOU AND YOU CAN'T CALL THEM. I GOT A CALL THURSDAY LAST WEEK REGARDING MY APPLICATION. I WAS TOLD TO LEAVE COMMENTS ON MY APPLICATION TO LET THEM KNOW AND FOLLOW UP. I SPENT ALL DAY FRIDAY AND TODAY TRYING TO REACH SOMEONE REGARDING MY APPLICATION. I NEVER GOT A CALL BACK. INSTEAD THEY DENIED MY APPLICATION. I HAVE LEFT COMMENTS ON MY APPLICATION TO DUKE AND INSTEAD THEY DENIED ME. I HAVE 5 KIDS. DUKE IS A SCAM. MY ENERGY BILL IS 1444 AND I CAN'T AFFORD IT. NOW I CAN'T RE-APPLY. NO ONE EVEN BOTHERED CALLING ME BACK TO FOLLOW UP. KIELER OR WHATEVER HER NAME IS, DIDN'T BOTHER CALLING ME BACK OR EVEN ANSWERING MY APPLICATION COMMENTS. SHE JUST STRAIGHT...