I'm writing this honestly as this is my LEAST favorite la fitness. Which in three month will be canceled since my boyfriend is also fed up and paid up front for two years got a year free and he will also not be renewing UNLESS a major change. The only time I go to la fitness is for the spin class and sauna. You got the one star because you do have one amazing instructor Carlos. He really pushes you and has great energy. However LA fitness has decided to become a tech company and make there memeber have mobile apps in order to sign up for classes. I signed up and it took me 30 mins to sign up. Which really started annoying me. So I called this gym and kim who at first was nice decided she was gonna treat me like a child and tell me how to speak and was extremely unhelpful. So I called there cooperate number and spoke to Nate who I actually think deserves a raise for dealing with me. And I'm expecting a call back from Gary there DOM. However this issue for fellow spinners to think about. The instructors other then Carlos suck. I have spun at this location with three other instructors a tiny blonde girl I forget her name which was so fast she was ten times ahead of the music and actually commented infront of everyone how I was panting and that was cute. I never went to her again. Then the other two one guy another girl just sucked. Boring music no energy. If there classes aren't full and there not new there most likely not good. Also this gym is always crowded which is not the bad part. But the parking is horrendous. It takes me 10 mins too park. The front desk people are indifferent they never say hello but there never rude. But I can't blame them there manager doesn't know how to treat customers. La fitness should really re think this app because people like me who have jobs can't take time to sign up for classes. Then if you don't sign up you feel weird walking in because you never know who did sign up and who didn't. And who didn't show up and who did. It's a big mess with a lot of flaws that consumers shouldn't have...
Read morei come to this gym almost every single day here on daniel’s road. i also got over 7 of my friends to buy and pay for a membership. And today we went to play basketball. the court was wide open with just 2 players on the other side of the half court. my friends and I (8 of us total) went to play on the other side of the court (completely wide open)
everything was great until 2 men enter the court and demand to play with my friends and I. we politely refused and requested if they wanted to play then they could play on the other side. they said “no we want to play with you all” and proceeded to stand there and claim if we didn’t play with them then we can’t play. the argument went on with them using intimidation to tell us to leave. so my 7 friends and i were forced to leave.
i involved the staff and they did not help. they also didn’t seem to care and maybe thought because we were a younger group that it didn’t matter.
but i’m extremely disappointed. if the problem persists i will ensure myself and 7 other people who pay for an LA fitness membership cancel and go elsewhere. it’s a public gym, no one owns the gym we all share, and ultimately the men who came to us did not want to understand that they don’t own the basketball court, we all share. and the staff unfortunately did nothing to help resolve the problem but laugh and say “this is why i think people who play basketball here are childish” which i took extreme offense to as i was simply trying to understand why my friends and i couldn’t play on an...
Read moreBeen going here nearly a year now. I go to other LA Fit locations besides this one throughout each month, but this one is closest to where i live. The 3 star rating is for how it compares to other gyms, if I were compareing it to other LA Fitness locations, the score would be much lower.
The Bad: Men's showers are always disgusting even early in the morning, wads of wet paper towels and other unidentifiable wet wads of garbge. Also, at any particular day in the year, most of the shower curtains will be mostly torn if not completely missing, leaveing the few shower stalls with curtains intact to be considered luxuries. Chewed peices of gum can be found in every area of the gym. This i would fault the people who left it there, except that days can go by and recognize the same peice that is in plain view, next to the hot tub is a popular spot. It seems at least once a month they run out of a basic necesity to any establishment, not just a gym. Examples include, paper towels or soap. The sound equipment for the cycling room has only worked about 2 out of every 3 classes throughout the year, which is disappointing considering the whole gym is relatively new.
The Good: The location is great. The equipment is excellent. There are some great class instructors, Rosilyn being one of the best. The staff in general seem nice, not that i have much dealings with them besides...
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