Amelia's Boutique — Attraction in Overland Park

The last two times I’ve happened to be in the area, I’ve stopped into Amelia’s. The first time I thought this was just a fluke, but not a single employee acknowledged me but acknowledged others and it was VERY obvious. I had a dress and shoes picked out, even tried on the dress (took it upon myself to go in the fitting room and not even ask an employee) and still, nothing. I put both items back and left. A couple months later (today) I went in thinking it wouldn’t be the same scenario/tried to give the benefit of the doubt…. Wrong! There was an employee sitting in the front folding some items and I walked by with clothes in hand and proceeded to try on jackets literally right in front of her. She didn’t say a word.

If I’m being honest, they only acknowledge middle aged women. Young woman in there with their mom? They’ll only speak to the mom. Young woman in there by yourself? Won’t talk to you at all.

They must work on commission or something and only go after a specific target, which is unfortunate.

I’d you go here. Prepare to be snubbed if...

Recently my high school daughter and I visited Amelia's to look for unique Homecoming dresses. We were there relatively early in the morning, and after learning what we were looking for, both employees combed the sale racks (it was BOGO 1/2 off time), taking multiple options to the dressing room for my daughter. Both women took an interest in my daughter and listened to what we were looking for in a dress, and in the end, we purchased two beautiful dresses that I know my daughter won't see on another girl at Homecoming. Such a wonderful experience--and when we return to the KC area, we will...

Terrible customer service. My wife recently waited 20 minutes for a vacant changing room. One room was claimed occupied while what appeared to be a teenage daughter and mother socializing with an employee, not once utilizing the room. The other room was in use during this time. My wife ended up walking out frustrated due to the inefficiency and lack of awareness...