Ceramic Cafe, Inc — Attraction in Overland Park

My children and I came into this store yesterday to make some pottery. My daughter has been accepted into art school and we made her first school payment and we were trying to celebrate and do an art-filled activity together before she leaves for college in a few weeks.

We had been gifted a pogo pass for Christmas and I told the young girl at the counter that we wished to use them. She told me they no longer accept them. When I looked for clarification Alli began barking from behind the counter (not once turning to talk to me directly) about how they no longer take them, have no way to scan them, it’s posted everywhere, etc etc.

At one point everyone in the very full store was staring at me and my children. She embarrassed them and ruined what was supposed to be a special moment for us.

Another employee (whose name I didn’t catch- but she was sweet and soft spoken with long brown hair) came over to talk to me directly while Alli was still yelling at us from behind the counter. I had to raise my voice and say, “I need less attitude from you” before she would stop yelling about the pogo pass.

I was simply a customer who HAD checked the website and IG and was looking for clarification. The 2 pages I looked at on the website mentioned nothing- I did my due diligence and to be treated as if I were just some idiot who “should have known better” is ridiculous. Even if I hadn’t checked, it would not have warranted a reaction like that.

I was gifted this pogo pass in December and the info I had been given still had this business listed on it. It is the responsibility of the business to provide information. I don’t know what I don’t know. And there is no reason to be treated disrespectfully and embarrassed in a store full of people for that.

Her actions toward a potential customer were disgraceful and even if we could have used our passes I would not have stayed. As someone who manages many adults and children at my job, I cannot fathom talking to anyone that way.

It seems like it’s a fun place, but I will never this recommend business after their shop manager embarrassed and yelled at a mom and her kids for something as simple as a misunderstanding. If you’re looking for a place to use your pop pass- Museum at Prairie Fire still accepts them, that’s where we ended up and the girl behind the counter was very helpful, even taking a photo for my daughters and I. Much better...

This is seriously one of the coolest places to relax and practice some real mindfulness. If you are at all a fan of arts & crafts you’ll have a great time. It’s never very loud, there’s plenty of space, and everyone that I have encountered so far has been very helpful in their explanations and facilitation of getting you from start to finish on your project. My days off are usually spent at this fun location. They have a plethora of options to choose from as far as whatever object you would like to paint and prices are SO FAIR considering what the piece is and how long you hang out to finish that piece. On average I spend $22-$30 each time I go. One good idea that I’ve seen parents do (in order to avoid possibly paying for four different children to each do their own project) is have two or three kids work on a family piece and take turns doing sections of it. As far as space and atmosphere, it has a large open area with many tables to choose from, as well as very good natural lighting. If you do happen to go on the weekend, just remember they are only open from 12-5 (Sundays) I would like to encourage people to understand that because you may have to use three layers of paint to get that opaque finish, please don’t underestimate how much time you may be spending there. I wouldn’t recommend walking in with any less than 2.5 hours to get to work. People that come in with about an hour of time to get things done, I do notice, are a bit rushed and maybe may not even be able to complete their art that day. They are very transparent about how long it will take to get your finished product after it has been fired in the kiln. They are over generous with this report seeing as every time I have done one, they may tell me it will not be ready for two weeks. Which is totally expectable, but honestly at this point they have called me 4 DAYS later letting me know it is ready for pickup. All in all it’s a fun, family friendly environment and the staff is always very kind...

Ceramic Cafe is a fantastic place for your next family outing, group activity, or even date night. The staff was super kind, knowledgeable, and helpful to our 11 person group. Any age and skill level is welcome.

First, they seat you at your table. Then you pick out your piece. There is a ton to choose from, bowls, plates, serving trays, mugs, cups, pots, figurines, piggy banks, and on and on. Then you write your name on the bottom with a special pencil that stays during firing (even if you paint over it). Then you choose your colors, the staff will get the colors for you. They also have special speckle and glitter paints. Next you can outline your design in pen, not pencil. Pen disappears during the firing process, unlike pencil which will still show up after firing. Then you paint! They also have special detail tube paints for lines and writing. If you're a serious painter, bring your own brushes and tools as theirs get used by many people and wear out quickly. After painting, the pieces are ready to be picked up in about a week.

Walk-ins are welcome, but call ahead if you have a group of 6 or more. Our group stayed for over 3 hours and they did not rush us or kick us out.

Ceramic pieces range from $10-$75 (most are $16-$25), but unlike other ceramic paint places there are no other studio fees! Specials are listed on their website.

We didn't do any glass fusing, but they have that too! They also offer all kinds of parties and even off-site painting (they will come to you)! On-site parties are welcome to bring any food or beverage too.

Great location. There is plenty of parking. It's also only a 6 minute drive from Jack Stack OP (and many other restaurants...