AJ's Jewelry — Attraction in Palmetto Bay

Really Bad customer service attendance, I went before Christmas to only get an estimate an ESTIMATE THAT NEVER ARRIVED TO ME, I wanted this gift for myself and I’ve waited so long for this estimated that never came, they said that jeweler was too busy attending other people that soon they were going to have an answer. This was only a price estimate to see if I could custom made something and no answer... it’s been 7 days and nothing I keep waiting and no answer when I try to get in contact.... I can’t imagine how it would be to already be waiting for the Jewerly..... really bad experience, not...

Worst service in life I've been a great customer for the past 7 years honestly never had a problem until today the owner didn't even try to resolve the situation he made it worst. I'm very upset of the outcome it's very disappointing that they don't care about there customers . I can honestly say even knowing i had issues with there gold I was still a loyal customer the gold would get ugly and black ill go clean it with them then it will kind of look like new again!!!!!!!!!!!!!!!!!! I made a mistake with them all they care Is about the money they don't care about...

So take wife to get birthday gift, since they made the turn over chain, figured I would try and support. Security guard stops us at the door, asked if we have guns (didn’t stop anyone else, must be cause I had an American Flag on my shirt). Stated I really don’t think I should answer, but both my wife and I support our 2nd amendment rights. So this is what profiling is I guess. We turned around and left. The guard asked “Are you coming back?” Nah I’m good. Tons of other folks that want...