Such a fantaststic facility for the community and the kids, so sad it was ruined by poorly educated gate keepers (cashiers/staff). If we are going to put teenagers in the positions of handeling money and customer service we need to start training. Employees on visible cell phones is not OK; that is something that has to go away everywhere, it’s not a sign of the times it’s disrespectful.
I’ll digress. My family and I went to the splash pad for some family fun. The only day both me and my wife are off so we really wanted to do something fun with our son. We had heard so many great reviews of the Pasadena splash pad, it was a no brainer to ,not go. I’m an old fat guy, I think the last time I bought trunks I was 40lbs lighter, not to mention the last time I went to a public pool was 10 years ago. As we walked up we were not greeted at all (typical entry level job behavior) but we’re made to stand there while both Latina girls finished their snapchats. They finally got around to us. We had obviously disturbed their social media time and quickly asked us all the qualifying questions. One of them was whether or not I had a bathing suit. I didn’t not, I has cotton shorts on, so agreed to sit and watch my wife and son have fun swimming.
Being 44 years old, we came from a generations of rules. Either they are there or they or not. Which I can relate to both. I understand there can be exceptions to some rules under certain circumstances, but for me I’m a strict rules guy.
While I sat watching my son have a fantastic time (AWESOME LIFEGUARDS) I started to notice a trend. The majority of the females were wearing t-shirts; cotton t-shirt at that! I stopped a lifeguard to ask him what was the reason I could not go in with the shorts I was wearing, he was not positive, but his best guess was “I don’t think cotton is allowed in the pool”. Fair enough. I pointed out the multiple people wearing cotton in the pool, and he shrugged. This is where I have a problem... there is a complete lack of continuity here. So I asked one more question. Who makes the decision on who can come in with cotton or not? He sheepishly answered, “the girls up front”. Thank you for your honesty.
SO, I headed up to the front to ask for an exception based on the lack of rule continuity. As a one off, and if I were to return I would completely comply to the rules do the splash pad. DENIED! As for the ladies with the t-shirts on - in plain sight! I was ignored.
Dealing with this complete incompetence and obvious one sidedness would leave others to jump to conclusions. I’ll leave the conclusions to you, unfortunately a few bad apples do ruin the whole barrel...
Read moreWe were at the park this Wednesday (June 14) for a little over 5 hrs, admission for 1 adult and 3 children under 10 yrs old that was an additional $2 a person because we didn't live in Pasadena plus a fee for swiping a debit card totaled $45. Since they don't allow outside food or drinks the cost of food and drinks including another fee for using a debit card was $23. Later that evening my 2 yr old wanted some water, to young to drink from a water fountain I asked the girls at the concession stand for a small cup so I could give him a drink, they told me it would cost $1. Since I would be using a debit card of course there would be not only a fee for that but they also have a 5 dollar minimum, therefore I would be paying 5 plus for an empty cup so a 2 yr old could get a drink of water. I asked if there was a manager that I could speak with. To the few people I talked to none of them were actually a manager and told me there was nothing they could do. As we were leaving a man,women and children were walking in with a plastic bag with watermelon, I told them that outside food wasn't allowed, the woman said and I quote "it's for our daughter she's the manager". So after spending close to $70 I couldn't get a courtesy cup for a 2 yr old to have some water because "they were following the rules." Why was it ok for the manager to bend the rules for herself but not for a lousy $1 cup so a 2 yr old could have a drink or water. I have been in the service industry for many years and as a manager one of those so called managers could have waved that dollar. As a result of this experience we will not be returning to this water park. I'm sure our $70 plus will be appreciated at other water parks...
Read moreStrawberry Park in Houston, Texas, is a tranquil and beautiful park that offers a peaceful retreat for those looking to enjoy nature and outdoor activities. One of the key features of the park is that it is a dog-free zone, ensuring a serene environment for visitors who prefer to enjoy the outdoors without the presence of pets. This makes it an ideal spot for families, individuals, or groups who are looking for a calm, relaxing atmosphere. The park is well-maintained, featuring lush green spaces, wide open fields, and shaded areas, making it a perfect place for outdoor activities such as picnicking, relaxing, or playing sports. One of the park’s standout features is its suitability for playing badminton. With its expansive grassy areas and flat terrain, Strawberry Park provides an excellent setting for badminton enthusiasts. Whether you're playing a friendly game with friends or practicing your skills, the park's peaceful atmosphere allows for an enjoyable experience without distractions. In addition to badminton, the park offers various other amenities that make it a great destination for recreation. The walking trails and open spaces provide a perfect place for joggers and walkers to get some exercise or simply enjoy the scenery. The quiet environment, free from the noise of dogs and heavy foot traffic, creates a relaxing space for visitors to unwind. Strawberry Park’s peaceful ambiance, coupled with its dog-free policy and spacious grounds, makes it a unique gem in Houston for those seeking a calm, active day outdoors. Whether you’re playing badminton or just relaxing in nature, the park offers a quiet escape that is perfect for both solo visits and...
Read more