Bella Furniture — Local services in Pasadena

My experience was not a good one. I visited the store on a Sunday. I was helped by Vanessa, horrible horrible customer service skills. She acted like she didn't want to work there. She made me feel very uncomfortable and she never showed me around never talked about the specials or promotions they had going on. Seemed like she wanted to close a sale fast and she never got up from her chair. I then returned to the store the following day were I met Natalie. I have many good things to say about this young lady. Very friendly sweet attentive to what I had to say. She took time to explain the sales they had going on and walked around with us to show us the different things they had. Overall my experience the next day with Natalie helping us out was overall excellent. The only other issue I had was the delivery guys weren't...

not here to talk bad but just beware Saw an ad about a free console with a purchase of a tv.. it seemed like a great deal, inquired but seemed to never be able to get a price for the TV out of the representative that was helping me.. so I drove 30 minutes to check it out. The gentleman there was attentive and that was great. Seemed to have nice furniture. But approaching the TVs in the back is where it all went south.. for people who don’t know the TVs were quite a bit over priced. The one we wanted was priced at $499 at Best Buy and priced at $1299. If you need the financing without the credit check, snap finance is great and I guess that’s the price you pay but if you can afford it, Best Buy does 1-3 year financing (depending on the promo) interest free On a credit card. Just always...

I would like to say the same about this furniture store. But unfortunately I had a bad experience with the manufacturer!!!! And unfortunately I had ordered a chocolate-colored living room and it seems that they gave me one that was not chocolate-colored. It was dark gray, but for them it is chocolate and something that according to them cannot be changed!! That is not fair because I am going to buy the color that I like and also I saw it in the catalog and it is totally a lie. The colors are not the same, it is a complete lie!!!! Do not be fooled! There are many furniture stores,,, I was a buyer for the first time and the last time. I will not return or...