Peachtree Pets — Attraction in Peachtree City

My Rudy loved coming here. I tried to take him 2x a week. After going for over a year, had some training done there, loved the staff, all of the sudden I couldn’t get him in. They said they were renovating. It would be several months. One time they told me I could take him somewhere else. Finally, after months of being refused for no room for him, renovations, etc. I asked what is really going on? I tried reaching out to the manager, she had been in a wreck or had surgery. I finally had them tell me that Rudy had been aggressive. I was SHOCKED. Why hadn’t anyone said anything to me? She said it was on his record twice and that I should have been told the first time it happened. It has been awhile since this happened and I haven’t been able to write about it. This broke my heart!! When Rudy first started going there, I bought a decent size package where you could do half or full days. It was great. Normally I just used 1/2 days so perfect for my work schedule. They would let you know from time to time how many days you had left. The numbers were always wrong and I would have to go back to my calendar and talk to someone to get it straightened out. After Rudy had started going for a short period of time he got really sick at home he ate a mushroom. I almost lost him. Woodland Emergency had to refer to UGA vet for speciality treatment. Thank God he finally got better but will always need to be on special food. These people were super kind to me. Called and checked on us and couldn’t wait for him to come back. It was a happy day when he went back and lasted for awhile until the above happened. At the end, it got even worse. They didn’t want to refund the correct amount of money. I had records. They said policy had changed. I signed my agreement. I ended up getting a quarter of the amount I should have received but had fought it enough and it wasn’t worth the stress. I truly loved this place. I even videoed Rudy going in. He would be talking and wagging his tail and I put it on their site. I would have thought that they would have brought this to my attention immediately. VERY...

Extremely disappointed. I used them for years and loved them. One day, I called to book them for boarding and they said they are no longer accepting my two girls. They said somebody was supposed to speak to me about it when I picked them up the last time. They were friendly and said nothing when I picked them up or the entire time I was checking out. No one said anything remotely negative and when I mentioned this, they gave me a vague short explanation of my girls getting very attached to each other? After how many years of coming to them, I didn’t understand and asked them to explain further but they wouldn’t. Then, I called a month later and asked to groom them and they said they’re no longer taking my dogs. I said I understood that they weren’t doing boarding/daycare anymore, but surely they could bathe them? They said no, didn’t explain further, and hurriedly got off the phone. I thought the overall treatment I received from them was really unprofessional. The first phone conversation, I was just confused and a little hurt because I was a loyal customer for years and had spent so much money with them. I felt I was owed a little more than a short phone conversation with a very vague explanation. The second conversation, I was a little frustrated after they said they couldn’t take them, even for grooming. There are so many good groomers around, but I wanted to go somewhere I knew even though they had previously dumped me without a real explanation. When they got off the phone so quickly, I was completely done.

I had to find a new place to board them. I tried to explain to the new place what happened and they didn’t really understand either. But eventually they said “okay, well we’ll just put them in separate play groups” and that was it. No problems at all. They haven’t had any issues and I’ve been taking them to the new place for awhile now.

Just know that it doesn’t matter how long you’ve been going or how much money you’ve spent here, they might just randomly drop you one day without a real...

I left a great review 10 months ago for Puppy Tubs aka Peachtree Pets. It would not serve anyone, including myself, any good to not have come back and speak on what just happened to me and my family. My family has given Puppy Tubs, now called Peachtree Pets, business for nearly 5 years now with our baby Bailey, a 7 year old Golden Retriever. Upon picking him up today, my husband and I were told that they would no longer take him - NOT due to his behavior, NOT due to an illness - BUT.....drum roll please...... because he's too large of a dog, he doesn't like standing up for the groomer to dry his belly, and the young lady who has been grooming him is now too tired to groom him and is complaining of body aches. I proceeded to ask the Manager, if she can groom him. She said she cannot because she has picked up other duties at the facility. I then proceed to ask if they have a male groomer. She replies, "yes, but he has body issues." Clearly, she was full of excuses that make absolutely no sense. To add insult to injury, the young lady who typically grooms Bailey didn't come out to deliver the news to us. I guess our $100 plus grooming bill doesn't matter! No "thank you" for your business for nearly 5 years, no we are truly apologetic, no alternatives - just thanks and good bye. What kind of society are we living in where large dogs have become a burden? People have become increasingly lazy, entitled, and unrealistic. Gee, wish I could tell my boss I can no longer write and manage 200 plus page proposals (my job/career) because I'm developing...