One of the diamonds on my engagement ring fell off and I went here to get it replaced. The manager told us it would be $35 to get it fixed which I thought was surprisingly cheap considering I was asking to replace a diamond. I came back to pick it up and was disappointed when the diamond they replaced was significantly smaller and duller than the rest on my ring. When I addressed this to the manager he was overly defensive and told me that since this was a diamond on the side of the ring and not the main diamond in the center "it didn't matter". He also said that they don't grade the side diamonds, and that no one does. After insisting they do a better job at matching the diamond they took it back and tried to fix it but still did a sloppy job. The diamond was still dull and of noticeable poor quality. Moral of the story if you want quality diamonds go somewhere else where they grade all their diamonds. Also, make sure you speak Spanish if you want to at least be treated decent. This is a family business and it was obvious that Spanish speaking customers are the only people they are...
Read moreWe had a mishap with my engagement ring it got misshapen after something fell onto it. We gave them a call yesterday and they were extremely helpful, they did mention that their repair specialist is not in on Sundays and that we could come in today, and it was very nice of them to even give us another jeweler recommendation if we needed same day service for that day. We decided to wait and see them today and luckily made it in time before they closed and they repaired the ring so quickly and I am relieved we didn’t have to leave it overnight or anything like that because I hate parting with it. The store is clean and very well maintained. Some beautiful unique pieces they have. An added bonus - there’s a cute fluffy friend named Sasha to greet you in the store....
Read moreI love coming here!!! They treat you like family and their jewelery is to die for. I fall in love everytime I come. I even have my mom hooked on their gorgeous pieces. We bought our engagement and wedding rings here. We've recommended our friends and they've bought engagement rings and wedding rings here too. If you need to find an amazing jeweler then you have to come to Sid & Fontan. Roselyne, Norka and Sandra are amazing!!! They are the sweetest and they are so knowledgeable in all the pieces. They have the best quality of diamonds and the most amazing and gorgeous jewelry ever!!! You have to come, if you come you will never be...
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