LA Fitness — Attraction in Pico Rivera

I was honestly disappointed in this location.

I used to come to this LA Fitness back when I was in high school as a regular and at that time (2017) this location was one of my favorites. I lived in Downey, but would commute to this location due to the great equipment this gym provided, plus this location would not be as occupied as the Downey location. I stoped coming to this location due to College and moving out of the area. Now I come back to my hometown in Downey as a regular Downey LA fitness member when I hear from one of the LA fitness employees that the “Pico Rivera location has been modified and upgraded”since the last time I visited back in 2017. I decided to revisit today (Monday, January 23 2023) and I must say I was not pleased.

I decided to visit this location at around 7:00pm. First off, it was packed. Second their weights were very limited and all being used. Third the cable machines at the back were all broke (Out of order) and the one cable machine that was available was being taken and hogged up by a group of high school youngsters just messing around with the cable machine. I’m a huge fan of the sauna but was not pleased at how small the sauna was at this location. I will definitely not be returning to this location again unless the Downey locations are closed for what ever reason.

I do have some positives to mention. I loved how there were plenty of treadmill’s available for the members upstairs and a new football field looking area in the middle of the gym. This is definitely great for the people that love to lunge across the whole room to show off they’ve been working on their glutes and not missing a single leg-day. Last but not least, I loved how this location had a huge hot tub for both men and women to share, great for members that love socialize and mingle.

If it weren’t for those positives that I noticed, this location would receive a one star rating. I highly suggest for someone to mention some recommendations or even some complaints on this location to the manager of the building to try to get some real upgrades for the Pico Rivera location. I believe the Pico Rivera resident members would really appreciate it.

I’m Just saying, not hating. I continue to love LA fitness over any other gym overall.

I hope this helped anyone looking for a blunt and very detailed description of...

I am writing to formally express my concern and dissatisfaction with the experience I had at Pico Rivera location on Tuesday, July 29, 2025. I visited the facility after receiving a 3-day free trial referral, intending only to explore the gym before making any membership decisions. During my visit, I was approached by a staff member named David Rojas, who pressured me into providing sensitive banking information, despite my clear statements that I was not ready to commit. I initially told Mr. Rojas that I did not have my debit card with me. Nevertheless, he insisted I log into my bank account from my phone and recorded my account and routing number. Following this, Mr. Rojas called me to request my card information over the phone, which I declined. I told him I would decide by Friday, July 31, whether or not to join. However, when I called to notify him of my decision not to enroll, I was shocked to learn from him that he had already processed my personal information and activated a membership without my consent. During my phone call with David Rojas on Friday, July 31, when I told David Rojas he was taking advantage of me and I would be calling my bank to notify them about the this, and will also be submitting a formal complaint due to his misconduct, he responded dismissively by saying, "Go ahead, it’s a free country." This unprofessional and sarcastic remark further reflects his lack of accountability and disregard for customer concerns. His tone and response were both inappropriate and indicative of a broader issue with how customer interactions are being handled at this location. This is unacceptable and unethical. When I voiced my objection, Mr. Rojas claimed there was nothing he could do to reverse the action, essentially confirming that he acted without authorization. Furthermore, I contacted the location to speak with a manager and was transferred to an individual who identified himself only as “Alex.” When I asked for his full name, he refused to give it, and mockingly responded with the name “Kobe Brian,” which I believe was not only false but highly unprofessional and...

If I could give negative stars I would. I had a free 2 week pass and came in while I was on winter break from college. I only had 1 1/2 weeks left so this pass was more than enough. However one of the sales associates wouldn't let my GF get a 2 day pass because she is not a Cali. resident. Ok understandable. So I agreed to pay a flat fee of $60 for us both for 1 1/2 weeks to be nice and get the sales team off my back. I was given a deal and told I just had to cancel it before I left. Well I tried and the front desk workers wouldn't let me because I was 15 min. Past the "time frame" to cancel, even though the manager I signed on with just told me to go and cancel it. So I call them the next day to cancel and they say they don't accept cancelations over phone. Fine. I plan to go in later and find out they already charged me for a full membership! I call them again and tell them that wasn't our agreement and they said they would handle it and give me a refund the next billing/refund cycle. I accept that answer and wait till the end of the month. When the end of the month comes, I am charged AGAIN! ARE YOU KIDDING ME!?!? I call and they said even though my account was canceled I still owe money for my "membership." By now I'm livid because as a college student with a part time job I CANNOT afford these ridiculous payments. So I call them again and was told the woman in charge of refunds would call me on Monday. That did NOT happen. Now I have to call again and find out whats going on. Overall they kept charging me and it took 3 months to resolve. I didn't get all my money back but Diego did his best to try to get what I could (whether that was because he was being helpful or got tired of my pestering). This place used to be about the customer service and they've worked with me in the past...Now they are a money grubbing company with no regard for their patrons. NEVER going to an LA...