Better Health Store — Attraction in Plymouth Charter Township

I'm curious as to what their criteria is for hiring a store manager. This new one has a deer in headlights look every time I ask him where something is, can't seem to answer a single question about supplements, and treats the female employees with such blatant disrespect that it's insane (I've overheard several condescending comments). Every time I come in there is a new cashier who doesn't know anything about anything... It's very obvious this so called manager is the issue for the high turn over rate, but the only thing this company cares about is turning a profit, and for that reason I will no longer support them, or encourage anyone else to shop here!

Edit: I had to go back in because Zerbo's didn't have what I needed... And guess who was working the cash register? The store manager! (Can't keep employees, huh?) And he had to ask another employee how to do something! ON THE CASH REGISTER! Truly the blind leading the blind. The incompetence here is incredible. I'll just order from Amazon next time.

Edit #2: Even the owner is clueless. Everyone can see that my review was left for the PLYMOUTH store, and yet he asks me which store I...

I am not one to complain much, but I feel like when you are in the industry of service then you should have certain people in place. I came in on Saturday after recently finding out I was pregnant. I’ve briefly shopped at the Belleville location before for my lunch needs but never getting any actual supplements out of the store. I browsed around for about 10mins before I went to the front cashier and asking her for assistance in pointing me to the aisle with prenatal vitamins. I was met with attitude and the woman not even looking at me in my face to say “is there not anyone in the aisles to help you?” I kinda sat there in disbelief because her tone and attitude was horrible! If you not having a good day, go home and try again tomorrow. I wouldn’t allow anyone to be in front of the store setting the tone for my guest. I looked all through the aisles to find no one. Several other customers were told to do the same. Which I find to be ridiculous! I ultimately find the items I was looking for but could not shake the woman’s tone and attitude and decided not...

Everyone’s pretty nice, but their member program is confusing. They want you to sign up for text messages to get benefits, but the app texts you every day. I don’t really want to verbally give out my phone number, so I downloaded the app so I could scan the card on the app, and they said they don’t have the ability to do it at that store. Pretty ridiculous if you ask me. Download our easy to scan barcode, but it’s 2025 and we can’t figure it out. People don’t like giving their phone number out in public. And it’d be a hell of a lot easier if you could just let people scan it instead of Having to type in their number. Also this whole business of showing the price when you’re a member with the coupon then having to search through the whole app to find it. Just give the discount or don’t if you’re in the system. Get your member program shit together, employees don’t...