AMAZING CUSTOMER SERVICE YOU GUYS!!! 10 out of 10 stars from this new and loyal customer! My husband and I have a baby and after she left a rather large mess on our old mattress we were in IMMEDIATE need of a new one. We went into the store asking some pretty outlandish requests, let's be honest. We wanted a king hybrid memory foam mattress that would be firm yet comfy because I have bad hip and back issues.We were also interested in an adjustable base since we love to watch TV and read in our bed. We also needed it to be delivered SAME DAY (we didn't get to the store until almost closing time). All of those requests separate would be a task to some businesses, almost impossible, but not only did they find me a mattress in-stock, but they gave me a KILLER deal on a sweet set up. The moment that sealed the deal for me though was the fact that they came to my home after hours at 10 O'CLOCK PM to install our new bed. I can guarantee no other business in town would go the extra mile like these guys did to help us out in our dire situation. They will have my business for life. Thank you to the owner Joe for amazing customer service and to Stephen for being so kind to us and our screaming child during the sale. Also, Stephen and Haldey, your professionalism while installing the bed was amazing!...
Read moreMy wife and I were in need of a new bed, we’d had our old one for twelve plus years. To say it was worn out is an understatement. We had already been shopping at Merlin’s for TV’s and electronics so it was an easy walk over to the Pro Fit Mattress side. Joe and Troy showed their industry knowledge prowess in a comfortable way. They have a machine where one may lie down and it finds the pressure points which they then convert to possible solutions. I’ve been a ‘toss and turner’ for many years, not always getting a good night’s sleep. The bed recommendation fit BOTH my wife and me. We signed on the proverbial dotted line and ordered our mattress, headboard and base. The setup crew was quick and efficient when setting the bed up, great guys. The first night was somewhat normal, second night was better and the third was amazing! I sleep less, toss and turn less and my overall rest is much better. I’ve been sleeping much less at night and still feeling comfortably rested, my body is naturally needing less sleep time. We both love our bed and are extremely grateful for Joe, Troy and their tools. I’d definitely recommend going to see them for a sleeping/resting solution. Great locally owned business with knowledge and service that surpasses...
Read moreI bought a brand new queen mattress, box spring, mattress cover, and a very nice pillow from Pro Fit Mattress, first of all, the customer service I received was above 5 stars, I was given several options and price ranges to choose from, after I decided on the bed I realized I had been given a huge discount, this was a great surprise. I decided to use the extra savings on an awesome pillow, bed cover, and sheet set, and again I was given discounts. The delivery was professional, the drivers were wearing appropriate mask and gloves due to COVID19, they completed the removal and install of my mattresses without any trouble, they made sure not to damage any walls or knock/knacks. After laying in my bed, I knew I had made a great choice by choosing to do business with Pro Fit Mattress. If you want great customer service and experience choose Pro...
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