Staples — Attraction in Ponca City

I have had very good experiences before this so I don’t want to negate the kind and knowledgeable employeess. However, this experience happened a while ago. I went in to get a sheet of paper copied and printed off, I have done this before and they have been kind enough to not charge me at all for it or they would charge me a few cents, which is fine. I went in there this day and wanted to get a single page copied, they did it and then when I was about to pay they handed me the sheet of paper and said “here you go mam” and just kind of took a little bit to get to the register. This was bad judgment on my part, but also including past experiences, I thought we were just done with the transaction. As soon as I turn, I have a female employee (maybe manager idk) yelling “you have to pay for it!” To where the whole world could hear. The actual cashier who was doing the order was sweet and didn’t humiliate me. I thought it was rude to assume I was trying to steal so quickly. It was my bad as well just not reading the situation clearly, but also not everyone is a thief. I’d never steal form anywhere or anything, especially it costing...

Absolutely horrible phone tree. Dialing the local number for the staples here in ponca (probably the samw for all other stores in the USA) and had to listen to multiple ads before it offered any menu choices. Get a dedicated line to speak to a human being! Then have a phone tree line for those people who don't mind having a couple of birthdays waiting to get past the ads to use the phone tree. All i wanted to know was to ask if they had the ability to print a PDF that was stored on an android phone and i didn't have time to randomly enter several stores to ask in person. So because i couldn't get to a human in a reasonable amount of time, you lost a sale and future sales because of this issue. Believe it or not, some people still use a phone for TWO WAY communication. If I wanted to hear about the Black Friday sale I would have listened on the radio for a Staples ad or went to Staples website instead of listening to an advertisement when I was trying to actually speak...

I love going to Staples. I do. BUT often their prices are more than double other stores. For instance, a ream of white copy paper is only $3.47 at Walmart. It's not much more than that at other local office supply stores. But at Staples they have "buy one get one free" for $12 something.

Why pay triple for the same thing?

I looked at single color copy paper reams too. They are more than double what another local business supply store has their's priced at.

I love going to Staples but don't often buy much there because I can literally walk into other stores and buy the same thing, item not brand, and pay half as much. They do have excellent staff and a wonderful selections. I buy all my higher cost electronics there and office furniture/chairs there but school supplies and other items like that I have to...