Wild Bill's Tobacco — Attraction in Portage

I’ve been using Kratom and nicotine for years and I’ve hopped regular stores quite a few times. I started at Vape and Smoke due to their rewards program (which they eliminated and now they’re closed, hmmm) and then moved to The Tobacco Shoppe just down the road from Wild Bill’s because they had kava shots I enjoyed. However, after some staffing changes I decided to try Wild Bill’s and I’m incredibly pleased that I did! I’m a yapper, and I immediately was at ease in the store because the staff was really friendly and helpful. I was almost overwhelmed at the selection they had for vaporizers, Kratom, and kava. The deals they have through their rewards are pretty insane. After a few trips I started collecting a ton of free products. Whether it’s Cyril, Marcelle, Jess, Shelby, Cam, Chuck, or Rique, you’re guaranteed to have a decent conversation and someone more than willing to help you not only find what you need, but find you the best pricing for your budget. I sometimes just go out of my way when I don’t need anything and pick up something small just to say what’s up to whoever is working. Wild Bill’s on Westnedge is a warm, welcoming environment with an excellent selection, and prices that are legitimately lower than any other shop in town. Highly,...

On 10/14/25 I was customer service provided by Jason in a time crunch w/ both cash & card mixed payment having just moved to Kalamazoo & down on the dollars & cents more than Id realized, I'm elderly & disabled,never very good with math, Jason is a sharp Man of extraordinary insight.My experience there at Wild Bill's Tobacco Store was Very Fun! Jason's super sensation big smile I didn't expect at all!& fast thinking rescued me,from my own counting confusion! The Boss knows how to choose right excellent Employee's! The store,the products,are set up for easy located access,& all the employees there are very personable while Professional , the prices are very affordable compared to other store's I've shopped previously since arriving in the area.As I departed Jason also treated customers after me like family,in a hurry! He has the gift of Customer...

I’m a regular at this wild bills and a lot of that has to do with how amazing the staff is at this westnedge location. They make my day every time I walk in the door. Always kind and always helpful. I want to give a shout-out to Layne the new manager as he is very kind and supportive of his staff. He’s knowledgeable and very helpful. Everyone working here is professional and wonderful with customers. I want to give a shoutout to Jess especially as she has been SO kind, professional, helpful and goes above and beyond. She’s very knowledgeable and I always enjoy when she’s working! Marcelle and Chuck are also absolutely wonderful! It makes my day when I come in and see that they’re working. Marcelle always greets me as Ms.Abbie and it’s honestly so sweet. Experiencing how amazing the staff and management is at this location has me thinking...