I only gave 1 star because there wasn't a choice for no stars!! Paid for screen replacement for a phone he replaced it it quit working same day it was supposedly warranted but he said the back screen was cracked and supplier wouldn't warantee it!! He can't keep his customers phone numbers straight either as I was accused of having a computer there that I wouldn't pick up!! Name on computer not even close!! Wanted to charge another $120 to fix a screen that he failed to install properly!! Fair warning everyone!! Good luck! In response to your reply......if you had offered a new screen at the original pick up it would have been accepted. You looked up the part cost and said you would only cover labor and I would have to cover the part! As for the escalation at the store would you like me to post the text messages about you telling me that I would have to pay in advance for the repairs and any other repairs that I ever get done there??? And then you don't think that is going to tick someone off??? You fired up the computer that you were accusing me of not paying for and who's name was on it??? NOT MINE!! But that didn't matter you insisted that you had the correct person!! I have the text messages that I will gladly put on here for you then people can see thru your lies. Not even an apology for the accusation! I am sure there is a legal term for that.....maybe I should...
Read moreI brought a very sad computer to Ryan. It partied a little too hard at college, and had been dented in the back, and had zero life. We ran through level one service, and was feeling like it was going to need some serious help. Ryan did not have an official diagnosis for the sick computer, but he said he would text later that night with an update. When he texted he had great news! He was able to repair the sick computer. We were so very happy with Ryan and his skills. We were able to pick it up the next day and send it...
Read moreMy computer's start up file was corrupted during a Microsoft Windows update. Microsoft tried to help repair it but couldn't via phone. I would have had to drive to Waukesha to have them reinstall Windows. Ryan was able to reinstall Windows for far less than Microsoft plus he threw in Office free of charge. He's trustworthy, fair, and goes above and beyond the call of duty. He has my business from now on. I heartily recommend him for...
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