If I could leave less than one star I would. This mall is extremely discriminatory against disabled individuals. I went shopping with a couple friends and our service dogs and the whole time one particular security guard followed us around. Standing on the second story watching us eat at the food court, following us as we walked around the mall, and stopping wherever we stopped. He was looking down on us because we are disabled. one friends service dog let out one bark after another customer approached him and got in his face and he was corrected and it did not happen again and that same security guard immediately came out of the doorway he was standing in and got belligerent, yelling at us that dogs are not allowed to bark per mall policy. We tried to inform them that their information was incorrect and that service animals per the ADA(Americans with disabilities act) are allowed to bark as a task(ie. the dog barks to alert to their handlers heart rate or a seizure). We even stated that in this particular instance, he made a mistake but they needed the correct information in the future in case a dog did bark to alert and they attempted to kick them out. The guard continues yelling at us, and it was evident that he had anger issues/other problems at home that spanned beyond us being there. He immediately radioed us in and went down a hall to try and get his emotions in check before returning to argue with another guard. They then sent 5 guards to talk to us and they were all equally uninformed. The problem was not the fact that they were uninformed, we have all been ignorant to things that we don’t understand at one point. It was the fact that they were not willing to listen to people who deal with this on a daily basis and actually accept that they may be wrong. Also, he referred to our dogs as emotional support dogs, which if he knew anything about the law, then he would know that ESAs do NOT have public access rights and would need to be removed from an establishment. Maybe he assumed they were emotional support animals because our disabilities were not visible? We all know what assuming makes you… I will attach some screenshots of the Ada law In this review and urge management to update their policies to match the federal law as to avoid any lawsuits in the future.