I cannot believe this place is even open. Our party of 6 paid $190 and walked into a bright 20x10 office room that didnât even have walls that reached to the ceiling. Everything inside was sparse and worn. The posters on the walls were curling at the corners and torn. There were 2 cheap pieces of furniture total in the room.There were visible smudges of dirt from customer handprints on the edge of the hollow door that did not have a lock, leading into the hallway. We looked at each other and wondered if this was a joke. My 13 year old daughter asked the very nice and attentive host if there was more than 1 room. He answered, âNo.â When I tell you this looked like someone had purchased an âescape room gameâ from a store and taped the items to the wall, I mean that it is worse than what you could imagine. We could not pretend to enjoy ourselves knowing we had paid nearly $200, so we walked out before beginning and asked for a refund. This is where it got even worse. The very nice young woman at the front said that she would call her manager since she was not authorized to process refunds. She stepped outside and spoke to her manager and told us that âHer manager would call [me] on Monday.â I explained that I was from out of town and was uncomfortable with that offer and asked if I could speak to the manager directly. She said that her manager was on vacation. I said that if her manager could manage to talk to her employee, surely she could speak to her unsatisfied customer or give authorization for a refund. She went outside to call again and after five minutes returned saying she couldnât reach her. After watching her speak on the phone through the floor to ceiling front windows, we did not believe her and were even more offended that her manager had clearly told her to tell us that she couldnât be reached- and that they thought we would believe that?? Do not waste your money. I do not know how anyone could be satisfied with this place. It was offensive to our...
   Read moreI want to say firstly that the staff was absolutely wonderful. This would be 5-Stars if I was only reviewing the young woman that helped us. She was postive, charming, kind, and very helpful when she had multiple rooms full and seemed to be the only person working.
As an Escape Room, that was nearly $30 per person, however, it was severely disappointing.
I have been to many, many escape rooms. Our friend group really enjoys them and we've played many around the Raleigh area. This was, by a massive margin, the worst experience we've had.
When we entered it was a large open space using thin office walls to create each room, as such you could hear all of the other people in every other room. The room was not at all immersive, with incredibly sparse decorations and mostly just wall decals.
We selected the room with the most difficulty, with only 18% of people completing, and it took my friend group less than 30 minutes to finish. We didn't even realize we had finished the game, when the host walked in and told us that it should have had a video explaining that we finished, but that wasn't working. It was such a disappointing way to spend our time.
The clues were literally just pieces of paper with a straight forward clue that opened a box that had the next clue. Four or five of the same boxes with clues that were barely related to the theme. Nothing felt like we were unraveling a mystery or playing at a well thought out game. Instead it could have been a boardgame we completed at home.
For the cost, I'd never recommend this place if you're looking for an escape room. NERD or Game on Cary offer truely immersive, challenging, and engaging games that feel well...
   Read moreWe booked the treasure island room and paid $70 for 2 people. When we arrived, we instantly knew it was going to suck. One single hallway with each âthemedâ room on either side. The rooms were probably 10x20, so not big. The worker asked if we really wanted to do treasure island, because it was apparently super easy so we switched to Escape from Alcatraz. When I saw the room, I asked in a very nice way if it was possible to get a refund. The worker kindly refused but asked why, I told her it was not worth $70 and she agreed and stated âif I owned an escape room it wouldnât look like thisâ. I kid you not, I could not stop cringing when we walked in. When I say the props, atmosphere, design, backstory, and effort was a joke I MEAN IT. The rooms all looked like the props were purchased from Dollar Tree and there was a lack of sounds, lights, atmosphere, or anything. The walls didnât extend to the ceiling so you could hear everything around you, which made you even more timid to get into the game. The puzzles themselves werenât awful, but the lack of atmosphere and effort put into it made them seem worse than they were. It felt like we were in an office building đ
The worker (I forgot her name) was super helpful and tried her best to make us have a good time. We got a free picture and made the most of the night, and I wouldnât take it back solely from the time spend with my wife laughing and making fun of the place, but I will not be back.
This place is so clearly a âminimal effortâ cash grab and $70 is an outrageous price to pay. Iâm baffled that the reviews of this place average out...
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