El Patio Bar and Grill

Keep in mind for this review we were the only 2 people in this entire restaurant

The food was the least of our worries, it gets so much worse. Read until the end.

Food:The appetizer “mofonguitos” was more salt than chicken to the point that it burns your mouth to take a bite from the amount of salt and everything was soaked in grease and fat. The 2 appetizers for our table of 2 arrived at the table 10 minutes apart after being ordered at the same time and we didn’t wish to begin eating without our friends revived any food yet and it took 30min total to receive drinks. Service: Even speaking fluent Spanish the waitress looked more confused to be there than I was, as Spanish is all she spoke. We ordered lemonades and appetizers and she proceeded to take all our menus so I explained that we had only ordered appetizers so she said ok and commenced to collect all our menus except for 1 for all of us to share. She had noted the 3 ordered appetizers down only to return to ask questions several times. 20 minutes after ordering she returns to inform us that they actually don’t serve lemonade and instead recommended their most expensive cocktails to which we declined and asked for waters that we received another 10min later. After asking for the check we waited another 10min while the waitress was sitting down eating, we walked up and requested it again. She hands us the check with an automatic gratuity already generated which went against the policy printed in their menu (please see photos). We requested it be removed and the waitress said it can’t be removed to which I pointed out the policy in she spoke to the fellow waitress and they said the manager wasn’t there and we could wait while they tried to call her. They then handed us a new check with 50% off everything for the inconvenience to which we handed them our card only for them to hand us our receipt with the initial price which included the gratuity that had initially been given to us. Very sneaky, deceitful and disgraceful business management. I asked them if it was some twisted joke only for the manager to be called again and saying over the phone to just give us $4 in cash out of the register. Never going there again is an understatement. 2 hours of our anniversary wasted.