Check your movement after ANY repairs or service at this shop!!!! They are thieves!!!
I normally replace my own batteries to my watches - but on that day (3/27/21) I had just noticed my watch battery died and figured it was simple and convenient to have it done there while my family and I walked around the area. It took several hours, but figured they were busy. When the lady checked in my watch, she noted and stated out loud “Oh, it’s a limited edition”. Did not think much of it as I figured I could trust a large franchised shop, especially for something simple like a battery. Just in the past week I noticed my watch was no longer keeping time accurately and would reset my chrono. Thought that was strange since I’ve had that watch for over 10 years with no problems and thought the battery may be getting weak. To my surprise when I opened my case I found my original movement had been stolen! My heart sank and began to shake in fury and sadness. That watch was a very special gift from my wife and was a very limited production watch - #427 of 911. Now I’m at a loss on what to do. I debated confronting directly, calling the cops, making my own sting operation, or retaliating. But, I know all of that would be waisted energy and in the end I still would not have my movement recovered. I honestly don’t know what to do. I’m am beside myself as to how they would have the audacity to do such a thing. I sent a complaint to their corporate website. I guess this is a futile attempt to see if the company can perform an internal investigation and maybe find my movement. Needless to say, I’ll never go to a watch repair shop for any...
Read moreMy family and I recently had the immense pleasure of visiting Fast-Fix at Victoria Gardens, and we are absolutely thrilled with the exceptional service and craftsmanship we received. Our son, the proud valedictorian of IQLA Academy High School, was presented with a truly magnificent medallion that he wore with honor throughout his graduation ceremony. This beautiful keepsake deserved to be preserved for prosperity, and we knew it needed the perfect touch of personalization.
After extensive research and seeking out businesses highly recommended by their customers, Fast-Fix emerged as the clear choice. From the moment we stepped into their store, we were met with professionalism and a genuine desire to help us achieve our vision. The team listened attentively to our request, understanding the sentimental value of the medallion.
The end result? It was not just better than expected – it was absolutely breathtaking! The engraving work on our son's valedictorian medallion is nothing short of artistry. The precision, elegance, and quality are so outstanding that the medallion now truly looks like a piece that belongs in a museum. It's a testament to Fast-Fix's incredible skill and dedication to their craft.
We are beyond delighted and wholeheartedly recommend Fast-Fix at 12592 North Mainstreet Victoria Gardens, Rancho Cucamonga, CA 91739, to anyone seeking top-tier engraving services. They turned a cherished memory into an everlasting masterpiece. Thank you, Fast-Fix, for your...
Read moreI have been using Fast Fix locations for YEARS, but only recently discovered this location at Victoria Gardens, and I am truly impressed. The store itself is clean, bright, and has many watches and accessories in clear, well-lit displays. But it is the exceptional attention and expertise that I have been served that has made this place my new home! In the past two weeks, they have expertly revived five of my old watches, and they know what they are doing as their knowledge and experience saved me a bunch of money. In one example, I was offered both the OEM strap AND a quality aftermarket strap that is an excellent option for my Seiko, and far less expensive than the manufacturer’s replacement part. During my multiple visits they listened to my requests, offered me options at different price levels, provided excellent communication, and I couldn’t be happier with my repairs. I suggest you try this location out yourself, I don’t think you will be disappointed! I trust these folks with my humble watch collection, and do not doubt for a moment that my pieces are in the right hands when attention is needed...I will be...
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