Guzzetta Jewelers — Attraction in Roseville

I went into Guzettas to have a ring apraised. They told me to leave it there for the appraiser who was scheduled to be in the following day. I came back 2 days later and they charged me $90. I got my ring back but I expected to receive the appraisal at that time but they told me that it would be mailed to me. I was not happy finding this out after paying. The sales associate tried to explain the complexities of doing an appraisal. So here I am 3 weeks later and still no appraisal! I AM NOT HAPPY! I expected to walk in, perhaps make an appointment and receive the appraisal right then. I was surprised at the charge but was assured that other stores charge $125. I don't know what to believe. So beware of the long wait after you pay. Terrible...

I recently brought my custom-made sterling silver antique ring to Guzzetta for a simple sizing and engraving. I figured Guzzetta was a reputable jeweler with adequate experience to perform this simple task. Boy was I wrong! I can see the seam where the ring was cut with my naked eye the engraving is crooked. I gave them one chance to fix this problem, and they couldn’t manage to get it right. I am done dealing with Guzzetta and I am actually driving my ring to Sharif jewelers as we speak. I understand that my ring is not a high dollar ring, but it means a lot to me. The Jeweler at Guzzetta obviously rushed this job with little care given to detail. Stay away from this place. They do lousy work and they were fine with me leaving...

I absolutely love the entire team at Guzzetta Jewelers, they were all extremely polite and helpful. My mother-in-law has been going there for years and highly recommended them. I dropped off my wedding ring to get sized down, as well as my promise ring to get sized up and dipped in white gold. I dropped them both off on a Saturday, they were both ready to be picked up on Wednesday, only 4 days later! Both rings were cleaned and looked absolutely gorgeous. I was especially impressed at how "brand new" my promise ring looked, unbelievable! I highly recommend Guzzetta Jewelers and will not be going anywhere else, from now on.

Elated...