Target — Local services in Roseville

I went to two different stores saying they had the Red Pulse Xbox controller . The birdcage location (where the website said 5 were in stock). The employee said the website was wrong and that their personal inventory device said there was 6 at the location in roseville (Douglas). So I went to Roseville (Douglas) as the employee and website said there was 6 in stock. At the tech section i used the endcap system to notify someone I needed assistance cause there was none in that section and I stood around 15 minutes before and older gentleman, who looked like he worked in the back area passed by and looked at me. I asked if there was any way he could ask someone to grab me some help and he did. So 5 stars to old guy going above and beyond as he looked like he was on break. One guy came out and asked what I was looking for (red hair ponytail) and I told him and he spent 5 min in the back and came out saying the website was also wrong again and there was none in the back. Despite both stores saying I could order them for pickup in two hours. So I walked out. I don’t assume anything will be done as I experienced this at the target off of greenback and auburn and the manager (Cody) even went as far as to respond, wanted to compensate me for my time, lack of effort, on their part, and the fact I’m physically disabled veteran who couldn’t get help with products (area rug and some WiFi bulbs) to bring to the counter to purchase. Even when I responded to Cody three times after that email he never bothered to make good on his word nor offer any help or even responding to my following emails. So as far as the 1 star I’m giving it’s been well earned and the reason I gave it one star is I actually got help from a couple of people in this scenario even though I once again left with nothing. Seems like this is a common occurrence for me as of lately walking out of Target disappointed. I’m not the type of person that believes anything comes free but when a person gives their word I do expect them to follow through. Seems like prices continue to go up and customer service continues to drop. Do better Target, do...

I went to the Tech department and it was empty. I walked around looking for help for 15 minutes. Nobody was around. I thought what type of service is this? As I walked to the front of the store I saw a handful of workers, head down, filling online orders. I asked one for help but he said he was really busy. I thought too busy to get on the walkie talkie to get a person to help me? I knew I saw more workers up front, and could probably get a positive response to my need of service. As I walked to the front I saw a few more target workers, loading up carts, again heads down, zero eye contact, so I stood in line to talk with a cashier, who was wrangled in a personal conversation with a customer and couldn't shake her. After 3-4 minutes of waiting for the cashier to finish her conversation, she said that she couldn't help me and told me to go to Exchange. All I saw were workers grabbing carts to go fill orders. After waiting in line for about 10 minutes, a nice young man called for customer service down in the Tech area. I stood in the Tech department for over 10 minutes and thought, this is not the type of service I was expecting. Then I recalled my grandfather telling a buddy that he had bought a bull to service his cows, and it became clear, now I know what these store managers, workers are doing to the in...

I went to make a return in your Roseville, CA location on Douglas Blvd. There was an employee at the customer service desk who's name I did not get due to utter shock but who was tall, caucasian with short, dark blonde hair and gender ambiguous. I had my 2 kids and was returning a pair of children's dress up items from your Disney collection, a yellow "Belle" dress and heels for my 2 year old. This employee asked if there was anything wrong with the items. I told them "no, my daughter just didn't like them." To which this person replied, "maybe she is going to be masculine-presenting and you should wait until she decides for herself which way she identifies before purchasing things like this for her." Your employee's job is to return my items, not to criticize my parenting, especially right infront of my children. Your employee's job is not to push their ideals and viewpoints on others. I'm an ally to my LGBT friends/family, but I will not be told that I am doing something wrong by buying my toddler a dress up item when SHE enjoys dressing up and simply preferred the pink dress instead of the yellow one I picked out. Ridiculous, rude and shameful. Regardless of the topic, your employee needs a coaching and a profound understanding of where their place...