Worst game day experience possible....I calmly write this as a baseball fan that went to ASTROS games with my grandmother in The AstroDome when I was 7 years old.. Now hoping for the same experience with my kids at the DELL DIAMOND it left me disappointed and upset for my kids that will never want to go to a baseball game again,
Big loss for me, my kids and baseball.
Living in ATX I thought that I would be able to enjoy Express Games with my kids for years to come but the attitude of the staff was surprising and unexpected. DO NOT think that the staff at this stadium likes kids. I thought EXPRESS games were family friendly but they are NOT...my kids left crying and VERY scared!!!
I was very excited to go to a Round Rock Express game with one of my best friends and our 7-year-old boys. We both work long hours and time with our kids is very special. The stadium is great. The kids were very happy about the game, the good seats we purchased online and most importantly...spending time with dad.
We sat in our seats on the 3rd baseline. In the 3rd inning, our kids saw that there was nobody sitting the front row next to the Express "dugout". My kids went down to see if they could be one of the lucky ones to get a ball from a player. There was "ONE" person in the front row with literally about 20 empty seats around him. This is when the NIGHTMARE started. I kindly asked this guy if he could move over ONE seat so all of our kids could sit next to each other. His answer was "NO" and he looked away. No problem I thought. I will just sit behind the kids. Moments later an " employee" from the stadium came down and told me that "someone" said I asked him to move over, was upset and I needed to get my kids out of the seats. WAIT...nobody was sitting in the seats and NOBODY needed the seats! BTW: there were kids sitting in seats all around the dugout without tickets & having fun but they were not asked to move.
I don't need to go into more details but you get it. My kids were running down to get a baseball from an RR EXPRESS player, in a place that they thought was a SAFE environment. Then just because one angry dude complained that "kids" were in seats that were OPEN and he did not even have tickets for the "staff" at the park treated us like trash. My kids were crying and will always think of DELL DIAMOND as a...
   Read moreAlways itching for another reason to take our dog somewhere, we ended up attending the Round Rock Express’ first Bark In The Park game of the season. For the price (you can buy any seat, just can’t sit in them) it is well worth it. The parking is an additional $15 on top of ticket prices but for around $45 all in for the two of us plus our dog, the value was great. When you arrive at the park you pay for parking via workers with a mobile payment processor. There are a lot of parking options for all sizes of cars. Since we were doing Bark In The Park we were asked to park at the Right Field Gate parking which was no hassle.
Getting into the park is very smooth, short lines and quick workers make sure it all flows well. Once in you are greeted by a very pretty and clean ballpark with a great outfield lawn area. When you have dogs you are asked to stay on the outfield lawn area which is no issue, but do be prepared to have a struggle finding a good spot to sit as other dog owners fill in. Lining the atrium in left field were a number of dog vendors offering treats, bandanas, etc which is another big plus. The whole park is very nice and intimate giving that true minor league ballpark feel. We also snagged some free beer samples and food including churros, shave ice, and a corn dog. All were reasonably priced and pretty tasty for stadium food, can’t say anything bad about it. Before we left we stopped by the team store to grab some merch since we decided we’d be coming a few more times this year. The merch can be pricier but that’s pretty much par for most sports merch spots. We would highly, highly recommend anyone with a dog in the Austin area come check this out. It’s a perfect summer outing for any furry friend and...
   Read moreThe Express are the AAA minor league baseball club of the Texas Rangers. They play in the beautiful Dell Diamond, which has been in competition for the best minor league park for the last few years. We've been attending 20 or more games at the Dell since we moved to Round Rock a few years ago and I never tire of the excellent value and fantastic entertainment provided at these games. The Ryan family (Nolan Ryan and sons) know how to run a baseball experience. Your first experience at one of their games (either the Express or the Ranges) you'll know that your experiencing something different. They offer fun activities on the field with their "Street Teams" in between innings. Beyond the outfield walls are fun activities for children including a rock climbing wall, playground, basketball court and bungee-trampoline activities. Groups have the opportunity to rent the pool and hot tub beyond the right field berm. There is also a good selection of concessions and ballpark foods. My favorite is the loaded baked potato with BBQ beef located at the Nolan Ryan Beef Stand behind 3rd base. Berm tickets can be purchased for $7/each on the day of the game, which is a great price to see professional baseball with some of the leagues best prospects. You can also purchase an Express Kids Club membership, which comes with a t-shirt and a pack of berm tickets. This is probably the best value...
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