I ordered 40 bunches of red roses for my clients for Valentine’s Day, having previously trusted Floral Fresh for quality. This time, it was a massive letdown! The roses were small, closed, and frankly unpresentable—the complete opposite of what I expected.
My clients texted me expressing their disappointment and demanding refunds due to the terrible quality. When I contacted customer service, they offered excuses about bad weather affecting the roses. However, when my husband visited the store, they contradicted themselves, stating everything was fine and the size was normal.
I've never experienced such a frustrating situation with this company and will be reconsidering any future orders with roses. I do NOT recommend Floral Fresh if you're looking for reliability and quality for...
Read moreI did a pre-order for my daughter wedding. The day that i have to pick up my order. The shop call to inform the roses that i order not available. I came to pick up the other kinds and they charged more than what they quoted. She then told me the roses will be available tomorrow. I am okay with that. The next day, she called and state no roses and told me to wait until Saturday. My daughter wedding was on Saturday. You know how i feel, i was frustrated and mad. We are talking about the wedding decoration. Don't trust this shop for your...
Read moreI have gotten so many gorgeous flowers here! Charmaine helped me find exactly what I needed, and she had an amazing knowledge of all the flowers and plants I asked her about. They’re also very clean and sanitary during this whole pandemic. FYI wear some close toed shoes when you visit. This should be common knowledge to anyone who graduated first grade, as there are signs absolutely everywhere telling you about the policy... but I noticed some other reviewers forgot how to read? Looking forward to...
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