Bath & Body Works — Attraction in Salt Lake City

I love B&BW at Foothill Village! Definitely ☆☆☆☆☆! I try to avoid large groups of people. For that reason, I avoid malls. This location is ideal! I park easily right outside the front doors (as opposed to finding a parking space at the mall after driving in circles for 45 minutes) & walk right in. They have a fabulous selection of products & I never have trouble finding what I need! The reasons I have mentioned above are all important, but they're not the main reason I give them ☆☆☆☆☆. The greatest element, that puts this store "Over the Top", is their excellent customer service & their commitment to providing customers with memorable & great experiences. From the second I walk in the store, I am greeted & offered help, by associates who are sincere about doing whatever they can to make sure your experience is pleasant! I gratefully appreciate their willingness to help in any way they can. I'm actually headed up...

This is the greatest store! The staff rocks. The manager is super meticulous and the store looks 5* all the time. Even during SAS. Everytime I go in those girls and constantly stocking product, cleaning up after customers and most importantly always willing to help a customer with any need. They help you to your car if you need it. They will check the back room for product if you need more. They are fast and effecient at the register. I drive out of my way for the 5* service I get each and every time I ship there. Ashley and Sam and crew...... you gals rock! Keep doing what you do cuz you make customers feel loved. Welcomed and...

Normally I have a good experience with bath and body works and only shop this location. The customer service is weak and gives little explanation for cancelled orders. I wouldn't be so unhappy had I not placed 5 different orders and the products are still available to order for pickup. Are all of them unavailable or just some? This was supposed to be my mother's birthday gift... Im still recieving promotional offers via email but they cant fill the order? Oh well, ill never waste my time with this company again.......