My experience has been very bad with this company and specifically this store for 3 days now. Some things they don't tell you until after it is too late. If you are getting a phone from them, you won't be able to unlock it for a year. Also I was forced into a $50 a month plan where I wanted the $25 a month plan I was told by Ahsly that I could change my plan after one month. Eduardo had it down that I didn't pay my first month until the next day when I called them about it to get it fixed. I go to the store to see if I can change it and they say I have to be with the current plan for 3 months. Ahsly lied to me. And when I talked to her about it she asked if I had it recorded and then said it was my word against hers. I don't know what to do exactly but I don't like my experience with boost so far and the people at this store are liars. Boost customer service is a little better. So it's better just to work with online order and customer service over the phone. My phone didn't work the whole first day. A customer service rep told me I would be compensated for the delay. I doubt it. But we shall see. I should've just bought an unlocked phone at best buy and stayed with mint mobile. Been calling them every day for the last three days. Maybe it will get better... So far that's a no. Will update if they get better.