Native Flower Company — Attraction in Salt Lake City

This place will rip you off! I had a horrible experience here, and will NEVER return! The manager there, Pam, is totally unfair and very greedy. I went there in the first place because it was a little neighborhood shop, and I always like to give my business to smaller companies whenever possible. First of all, Pam was critical of the size of my order. Apparently she didn't think I had spent enough money on her overly-inflated priced flowers. My dtr had an emergency 5 days before her wedding, and I called Pam to let her know that the wedding had been unavoidably delayed, the very next morning. She was the first of all of the vendors I called, and the ONLY vendor who was difficult to work with. She told me that I couldn't have any of my money refunded 4 days before the wedding, and insisted that NO florist would give any refund to me. She hadn't put any of the flowers into any arrangements yet, yet she claimed she had "processed" all of the flowers since receiving them the day before. When I asked her what that meant, she finally admitted that just meant, "stripping the leaves off of the stems, snipping the ends off, and putting them in water". And for this alone, she was charging me over $220.00. I had spent all of the money I had budgeted for flowers at her shop, and had no money left for more flowers. She finally refunded a small portion of what I had spent there, after I asked her why she was trying to get double payment for the flowers I ordered, as she had just turned around and sold them to other customers. And that small refund didn't even leave me with enough money for my dtr's bouquet, let alone the entire wedding party. One of her bridesmaids made a small bouquet for her, but because of this situation, NO ONE ELSE had any flowers at all. I have NEVER been treated as rudely and unprofessionally as I was at this shop, and by the manager, no less! All I can say is... BUYER BEWARE!! SAVE YOUR MONEY, AND SPEND IT AT A REPUTABLE FLORIST WITH SOME SCRUPLES!!! With Pam's attitude and unethical business practices, I'm sure that that store will...

Exceptional service, unique arrangements, beautiful storefront, follows proper public health protocols. This is the best flower shop in Salt Lake City. Do not go anywhere else. I have used this service several times, particularly in 2020 because not only do they do excellent arrangements and thoughtful, locally sourced gifts - they also support safe business practices, masking and do not allow people to congregate in their store. It's very clearly marked, as are most businesses that are only doing curbside at this time. I first found this company in 2016 when a friend brought an arrangement to a funeral. The arrangement was so beautiful and unique I made sure to take note of where it came from. During 2020, I sent flowers to coworkers, friends and my parents and neighbors on several occasions. I would also stop by their adorable store front during their pop-up shops and could not have been more pleased with the selection and service. The often partner with other local vendors as well - including bakeries. Such an excellent service. I have even kept all their vases that I have received from arrangements because not only are the flowers beautiful but the vases are too. The owner is one of the best people I have ever personally met. You will find unique flowers were that you will not find elsewhere. Wow your special someone, or yourself, with these...

I really wanted to give them an amazing review as my bridal bouquet turned out beautiful! The issue was when we went to pick up our "bunches of flowers" for the wedding day decor and the fragile flowers - anemones and dahlias were crushed and crumpled at the bottom of the bucket they gave us, so we couldn't use them for our decor. When I called they told me they'd give me a $21 refund for the anemones but because the dahlias had "short stems" already there was nothing they could do on those. Flower companies should know to put fragile flowers in separate containers so they do not get smashed up by the others, but this did not happen. HIGHLY RECOMMEND: All brides who order from here GO IN THE STORE to see what it is you're ordering as our 12- 14 "bunches" came in one bucket and were a lot smaller groupings than we had been assured they would be. Would not recommend based on the delivery of the flowers and the assurance that we would have more stems than we ended up with, (we were told 10-14 stems per bunch on the phone but ended up with 8 -9 stems on most bunches, supplemented by a bunch of willow!) but I would say their arranging of the bridal bouquet...