date 10/20/2018 storer bus going from oakland 14th and broadway at 6:30pm to graton casino that bus was supposed to leave at 12:00am from graton casino but the bus came almost two hours late at around 2:00am. The same driver named James was the driver and he didn't let my mom get on the bus because he told my mom to carry and bring her walker inside the bus but my mom wanted to put it in the bus trunk because it is too heavy and she has bad knees and he left my mom at the casino. The bus driver came almost two hours late and my mom is almost 60 years old but he still left her there just because she did not do what the driver insisted on. And the driver did not even help her with carrying that walker inside. This storer driver name James is a moron people. I have heard complaints about that driver from three other passengers. This driver should definitely be fired and they should take some action against this moron.
Store bus number 61426 date 3/4/2018 storer bus going from oakland 14th and broadway at 6:30pm to graton casino That bus driver(Name - James, black male, kinda old, always drive the night time bus from oakland to graton) on the bus always play his music loud through the bus speakers and turn about half of passenger reading lights on when it is dark at night when people try to get some rest on the way to casino or coming back from casino. A couple of passengers complained about those issues but the driver just said "do not bother me and do not touch my lights" and he wouldn't listen to what the passangers complain about. I'm providing some proof photos (on the google map thr storer page photos section i posted under david flone) and if you want more information or talk to me call me. I even took some video proof. (one of the pictures clearly shows the passenger light pointing directly towards a passenger's face) Those reading lights that the driver insist on leaving on hurt eyes in the dark and the music the driver plays is too loud so please take some...
Read moreI was on my way to work on October 29, 2024 at 9:00 am traveling northbound on Highway 101 in Santa Rosa California. I was traveling in the fast lane in traffic. For some reason, the driver of this coach (#2023) was aggressive and erratic. The driver of the coach, nearly pushed myself and the car behind me immediately into the divider between the freeway. It was the closest I’ve come to an accident in 20 years. Later, I pulled up to the driver and to see if they would feel sorry, and he was antagonistic and acted like he did nothing wrong. How could he have not heard all the vehicles around him honking? It was insane! If I was on that bus I would have feared for my life. And, I was not on the bus and I feared for my life. absolutely...
Read moreI’ve been physically disabled for a few years. I know others have them worse than me so I try to leave the ADA seats for others. However, there are days that I have real difficulties. Today is one of those days. I tried to sit on the ADA seat in front of the bus. There are still 3 seats vacant. The bus driver told me to move. When I said I’m disabled, he said he needed proof. Instead of discussing my disabilities in public, I forced myself to painfully walk to the middle of the bus. I have never been asked to provide proof of disability. I don’t even...
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