Casa Linda Furniture — Attraction in Santa Ana

I bought a mattress and a bed frame. When I received my items I had to return them because my mattress had a stain on it although it was still in the bag and not only that the bed frame was scratched and missing a screw. We had to go in person to return it. They said that we had to go pick up the new furniture again and they could not deliver because we didn't pay for delivery, but it wouldn't makes sense why they wouldn't do me the favor of dropping it off to my house since it was their fault I had to return the items. The manager said there was nothing he could do about it and later on said he would give us a delivery discount but we said no because we went to go pick it up and returned abs used our own gas money and time for their mess up. So he finally agreed to send it to us free of charge When we finally got our mattress and bed frame, bed came in good condition but bed frame didn't come in a box and once again it was scratched. We ended up getting a refund on the bed frame and purchasing it...

Purchased a DEFECTED $1000 Euro Top Serta brand matress fo only find that less than 6 months down the road it would be lumpy. Along with that purchase I bought a box spring for it as well... Lo and behold that was the main reason for the lumpy bed. Its been over 2 years and I flipped over my bed to see what the hell has been causing this and the box spring itself is crooked and poorly manufactured. George who was my sales associate guaranteed that we had "lifetime warranty". Frustrated that I purchased and threw away not 1 but 3 bed frames a d had to throw them away because I thought they were the problem. I called Casa Linda and they say theres nothing they can do because i had 2 year warranty. I purchasd an expensive mattress that came along with a crappy and cheap add on and they wont stand by giving the customer what they paid for. Matress looks horendous, GHETTO and I'm embarrassed by what my bed looks like. Dont shop there unless you like cheap...

DO NOT BUY. I called because my dining chairs broke. The first time, they came by to "fix it" and second time my wife fell while siting on the chair. Called to make a report and said they couldn't do anything because I bought "store display" when I DID NOT. I did buy something else store display but not the chair and i told her multiple times and she said "let me double check" and then said "Oh yeah it was store display at another location" and i told her it was NOT. Everything I bought got delivered to my house from the warehouse. And she didn't know what else to tell me so she told me to call sales and they proceeded to change their story and say the warranty of 90 days was over. I told them obviously nothing will happen within 90 days. It hasn't even been a year that i bought these things. DONT EVER BUY HERE and to top it off I am not done paying it. Not even...