It was a beautiful venue for a wedding and the guests had a great time. That being said….coordination is a stretch for the service that was provided. I know Andrea will reply to this review and not take accountability for her under service. I know the no wedding goes off without a hitch but a little humility and acknowledgement and apology would have gone a long way.
Firstly, Andrea was the point of contact from day 1, she had all the details and the vendors contact info. After several months of missed appointments, unreturned phones calls and texts, feedback on where her service was lacking; the bride was, understandably so, leary of continuing for Andrea to be the day of coordinator. One month prior to the wedding the bride decided to ride it out…live and learn, right? I feel like wearing the title of coordinator, one should anticipate every scenario and have a resolution for it. If you see that the caterers aren’t serving and monitoring the food stations, you run interference and get people where they should be. The food shortage was 100% the caterers fault and the owner has stepped up, taken responsibility and is making it right, as he should as the owner and for his company’s reputation. For Andrea to say the couple did not order enough food, is incorrect. I know this was just another gig for her, but it was one of the most important days of my daughter’s life. Had she been approachable and competent in her coordination skills, she may know the caterer dropped the ball a week before the wedding.At that point with the lack of communication, the bride had to settle for what the caterers could provide. Again, the owner has acknowledged their mistake and made it right.
My understanding is that Victory North is mostly a concert venue, and I’m sure they knock it out of the park when the responsibility is mainly crowd control. As stated before, the guests had a great time and didn’t know what was going on behind the scenes, but the bride and groom should have been off order the same opportunity to enjoy their day to the fullest without having to iron out the issues. As a bride, you want your biggest day to be perfect, and I know there will be hiccups, but a lot of these could have been avoided.
This was all a big learning experience, unfortunately not one that can have do over.
So, if you are going to use them for a wedding, be prepared that they provide coordination services for the venue, not for the people that they are servicing. It is a nice venue, but don’t have high expectations on the execution if something...
Read moreMy wife and I spent 9 months planning our wedding. From the first phone call to enquire about the venue all the way to our special day was made stress free and painless with the help from Andrea and her team.
The Space: Victory North is the perfect Venue for a wedding or large event. You get A LOT of bang for your buck at Victory North, and it’s the best sound and lighting system in town for an epic reception!
If you’ve been here for a concert you might not know about the 3rd floor with all the amenities you need for the day of.
Plenty of area for both the bride and groom and their parties. Room for parents and other family to hang out, etc.
The courtyard and outside area are ideal and we’d highly recommend using Eden Supper Club attached to the venue as well for catering. It just keeps everything super easy and Eden is frankly one of the best restaurants in town anyways.
Finally, if you’re not a local, you can’t find a venue better location in Savannah. Its close to so much to do, great bars and food, and not in the heart of downtown (which we like)
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Planning and Andrea: We’re incredibly lucky. Our wedding came together literally perfectly, with minimal stress but with a lot of effort. A lot of credit (besides my wife’s hard work) goes to Andrea who guided us throughout the entire process.
From figuring out the layout, to recommending some providers, to little tips and tricks along the way, it was all super helpful.
She was always easy to get ahold of and quick in getting back to us and we can’t imagine having done it without her. She showed up early the day of to help setup and stayed late to tear down. It really was seamless end to end.
Thanks so...
Read moreI wish I wouldn't have ignored the red flags with this venue the entire year leading up to my wedding day.I cannot stress enough that this venue should NOT be offering day of wedding coordination services. Andrea was extremely hard to get in touch with for the year I dealt with her & I brought that to her attention every time. The day of was an absolute disaster. The venue itself is nice to host a wedding at but considering the only point of contact is someone who is incompetent of doing their job makes the wedding planning process extremely hard. To charge for a day of coordination service & act the way she did is astronomical to me. She left during set up to go home, I was constantly having to track her down during the day, when calling to see where she's at she texts back with "you called?"...... yeah. I did. Like it was normal for her to just disappear & not tell anyone she left????
Not to mention I requested no liquor be served at the wedding just beer/wine & it ended up being a free for all cash bar & guests taking shots. Again, if that's what I wanted then fine! But it wasn't. To pay $8-9k for a venue, an additional $500 for day of services, $3.5k for a bar package, you would think I wouldn’t have to constantly remind someone what to do.
Disappointed. Wouldn't recommend this location unless they hired a different point of contact. She had a horrible attitude with my party & was unable to take accountability for her actions. It sucks that this is how it played out but honestly from the beginning with the issues I had I should have known not...
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