Dreamclinic Massage & Acupuncture - Roosevelt — Attraction in Seattle

Disrespectful of your time, poor business practices: While I can't speak for the in-clinic experience, their in-home option is poorly run. I've scheduled four in-home, 90-min session, and scheduled two, 90-min massages as a Valentine's gift for my husband. Of the four appointments, only the first one was on time, without a reschedule. Then, the second one was 60 mins late. The third appointment was a reschedule because there was a snow event on Friday, and the therapist couldn't make the Monday evening appointment. Last Friday, my appointment was cancelled by the clinic three hours prior to scheduled appointment time. The clinic staff graciously offered $50 off my next service, rescheduling for the following Friday, today. One hour prior to my appt time, I received a text that my therapist was stuck on traffic, and wouldn't be able to make it from Roosevelt to Edmonds in time my appointment at 4:30. The text read they would offer yet an additional $20 off my service, for an appointment start of 5. At 5:15, I called the clinic wondering where my therapist was. Then the field program manager (Lauren) called me to let me know he was a few minutes away, blaming him for being late. Then the field regional manager, Michelle, called to let me know that therapists are flakey, and that Lauren, the other manager is young and doesn't have professional experience. However, she also informed me that the appointment never should have been scheduled for 4:30, because my therapist was still in an appointment in the clinic. Not sitting in traffic after all, which is what Lauren the field scheduler text. Despite how much I loved this service, and was willing to pay a premium, this place is a disaster. If I was late to three of four appointments or rescheduled day of, I'd be charge the entire amount. Stay far away from this place. You're better off getting monthly massages from...

I came for a 60 minute hot stone massage, a gift for my birthday. I've had several hot stone massages before at different spas, and was excited to try dreamclinic seeing such great reviews. The front desk staff were very polite, and my massage therapist was sweet, but... I was disappointed with the massage and the experience. The room itself was sort of blah, no particular ambiance, and halfway through, a puppy who was apparently staying upstairs began barking, which was disruptive. The bed was not the most comfortable I've experienced, just ok, and there was no aromatherapy or scented oil options, which, in this price range, I expected. The massage itself was pretty dry--my therapist used a lotion but not enough of it, and I felt her hands sort of chaff my skin rather than smoothly glide over it. She incorporated the hot stones into about half of my massage, which was disapointing--I would have liked more. My biggest complaint was that there was no "finesse" to my massage. She'd massage my arm, and then plop it down, stuff it back under the sheet, and move to the next spot. A great massage is sort of like choreography, seamless and fluid. This was choppy, and her massage technique at times felt lazy and unintentional, like she was mindlessly rubbing. The massage I had an Napolitano was 10 times better. Bummer. later in the evening developed shooting pain in my neck! will be requesting refund. * still have not heard...

My wife has been here at this location for about 2 years on and off. Its so beneficial that my wife is able to get massage before during and after her pregnancy. It made her feel much more at ease and relaxes her body when there are times of aches and pains. For me carrying 2 growing boys has its toll and I definitely always look forward to getting a massage. As a bigger guy, i realized that I needed a massage therapist who can put more pressure on my muscles to relax my tight bound muscles and tendons. As a suggestion, I use to feel bad switching massage therapists, but I realized that each person has their likes and dislikes, I know my body needs real deep tissue manipulation, therefore Mike has been a great recommendation that my wife told me to try.

Today I worked with Richard, I had a lot of pressure and pain for my shoulders and my back. his powerful hands allowed my muscles to relax and feel so much better. I'm a fairly big guy, so having strong pressure is the style and type of massage I was looking for and he took care of the body parts that where sore and needed concentrated attention. Very happy with another amazing...