Nice Nails and Spa — Local services in Seattle

I decided to come here after reading the great reviews for dip manicures. First, I do want to say that the couple who run the place are very nice - the husband is the one who did my manicure, and was a lovely person. This place is also super clean, and I appreciated seeing that they don’t reuse tools.

Now for the downsides: before putting on the dip, my nails were cut and shaped, but absolutely nothing was done to my cuticles. After communicating that I was primarily coming in for the “hygiene” aspect of the manicure, and wanted my cuticles cleaned up, there was a cursory trimming done. No cuticle remover, dead skin wasn’t removed, and cuticles weren’t pushed back at all.

It’s been over a year since I’ve had my nails done, and about 3 since I’ve had a dip manicure - so I thought maybe I just forgot the “order” things are done in. I’ve never not had the basic cleaning experience included in a manicure (cleaning under nails, exfoliating dead skin around nail bed, pushing back cuticles).

At this point - since I was directly communicating a desire for cuticle care in particular - I would expect to be told this was an additional service if that was the case. I wasn’t told that, but again, I’m assuming the best. The man proceed to do my dip color, which turned out lovely…except for the gaps around the color and my nailbed. (First photo, taken during appointment)

When heading to the register, I did communicate a second time that I was expecting to have a manicure - not just color. I was told for the first time ever that “that’s a separate service.” That was never communicated. Even after I expressed my expectations during the appointment, this “additional service” was never suggested or offered. I left feeling slightly disappointed, but I didn’t want to leave a bad review for a small business.

But now even the service I did pay for (“just the dip”) is not holding up well. I’m used to dip manicures lasting at least two weeks. This one lasted only 7 days before the paint started detaching. (Second photo)

I wish this business well, but for a $45 “dip manicure,” I expected the manicure portion to be included, and the color to last more...

I have been to this salon a few times in the past, but after today I will not be back. I took my daughter for an acrylic set. Early on she comes over to me to let me know that it is going to be an extra ten dollars. The lady doing her nails said that if she gets longer nails it was extra. What!? SO I look on the menu and it says nothing about longer nails being extra, and really the nails were not that long. I let it go and tell her it's okay and we will pay the extra. I am getting a pedicure at the same time my daughter is getting nails done. They do a great job of moisturizing and making it relaxing, but they did very little to exfoliate. I ended up feeling like I still need to exfoliate. It comes time to pay and the lady that was working with my daughter asks me if I want to pay the tip by card or cash. Last time I checked a tip is for service that goes over and above. I am tired of people thinking that tips are mandatory. In the end I find out after we leave that the lady working on my daughter complained to her a few times about how small her nail beds were and how much more work it is. Seriously not okay. Will not...

I came here to have a relaxing mani/pedi, but instead I endured half an hour of women talking badly about my body. A little back story: I prefer not to shave my legs as it is time consuming as well as excruciatingly painful when the hair grows back and as a woman, I understand that is not the social norm. However, this does not justify the demeaning way they spoke of me. They thought I could not understand what they were saying because they were speaking in Vietnamese but my step father is Vietnamese and taught me from a young age. The women went out of their way to even ask me if I was Vietnamese to make sure I didn't understand, and of course I played it off as if I didn't. On top of this, the woman who did my toes forced me to pay an extra $5 even though I specified the exact amount I wanted to tip the woman who did my finger nails (who only cleaned my cuticles and produced hang nails. I even had to file several of my nails myself). I suggest looking elsewhere to invest your money, this establishment is...