Office Depot — Attraction in Seattle

Update: No Thanks Emma, I am tired of your company's generic copy , paste answers to negative experiences. I am not wasting any more time on this subject. You should be able to look-up the store, investigate and take appropriate actions as needed...you shouldn't need my help. This experience was a really bad one for me, bad enough for me to stay away from future purchases from you guys . 5/29/2020

Ordered a HP printer online thru Aurora Ave North store. To begin with Office Depot's online coupon code did not work during checkout, I was extremely disappointed, yet I went ahead & placed the order after checking product availability. No other store near me had this printer in stock expect a few South of where I lived. I then drove 23 miles to the store, when my wife and I walked in no one was at the front of the store to greet or assist us. I was able to see a female employee to my left, at the back wall breaking down boxes and she had an obvious look on her face that she did not want to help us. She looked away hoping another employee can assist us. A few seconds went by, seeing no other employee was available to help she came up to the front, she asked how she could assist? I then told her “Hi, I am here to pick-up my online order for Dennis” she then radioed to someone in the back and they replied “the printer is not in stock” then explained that I would not be charged for the transaction. When she was done, I said “Thank you” and we walked out. When I got back in the car all I could think of is “I gotta drive back another 23 miles empty handed” because someone did not...

(Below is my previously posted review and my updated response, below my review, after hearing from Office Depot.)

I purchased an ink cartridge at Office Depot and at the checkout counter, the salesperson asked me for my email address and phone number. I gave them both without thinking at the time and gave them my credit card to pay for the purchase. The salesperson proceeded to take my name from the credit card which seemed odd and then asked if I wanted my receipt emailed to me which I said yes. When I got home, I received an email saying that I had signed up for the Office Depot Rewards program at the store which I found frustrating. The salesperson never mentioned anything about the Rewards program to me and I would have declined it since I don't shop at Office Depot often enough to benefit from it. Signing up a customer without their knowledge is poor business practice so I would never recommend this Office Depot to anyone. Also, after receiving the email, I never opened an online account since I have no desire to open one.

(This is an update to my review of the North Seattle Office Depot. After my review, I received an email from the sales manager who mentioned that I will be removed from their Rewards system and that they will instruct everyone to only signup customers who are interested which I greatly...

The employees don't care to help customers. Last time I was in to laminate my vaccine card. I was the only person at customer service, at the counter itself. Four employees walked by but no one would help. It took over six minutes to get someone to come up to me. I went in today to get ink for my printer. An older person was talking to an associate who had helped her with an item. I was standing in line waiting for the cashier to check out the person before me. When the previous customer left, the woman jumped in line. Instead of telling her where the line is, the cashier looked at me, obviously impatient to get back to work with my one item, looked her, an older retired person with no where to go, and helped her instead of telling her where the line goes. Of course there was an issue with her card, and I had to wait ten minutes while the line grew behind me before a second cashier came to...