Planet Fitness — Attraction in Seattle

If I could give this a negative I definitely would. I joined this gym 2 or 3 weeks ago and only have been working out one time a week here. I have a gym at my job I workout at 5 days a week and on my day off I figured a cheap gym close to home would be great instead of driving back to work. My time here at Planet Fitness has been very annoying and terrible. I carry my gym bag with me when I workout at any public gym because gyms are known for lockers getting broken into while you're working out. So I like to keep it with me. Yesterday I was addressed about my gym bag being on the floor when I was running on the treadmill. (I run towards the end of my workout) Meaning i've already been there for over an hour and NO ONE said ANYTHING about my gym bag when I was working out. I have my gym bag pressed up against the front of the treadmill I am on, out of the way with PLENTY of room for people to walk by. The young lady that works the front desk asked me if it was my bag while I was running which I replied Yes. She states it has to be in a locker to which I replied there was nothing I could do about it right that second because I take my workouts seriously and am not going to stop my run to put my bag in a locker. Towards the end of my two mile run The so called Manager comes up and asked me if it was my bag. I stated yea the lady had already talked to me about it. He wanted to have a conversation with me while i'm on the treadmill which if you're a runner you understand. I told him i was almost done He said no he needs it put in a locker right now. To which i put my headphones back on and zoned him out because I think having your bag with you shouldn't be that big of an issue. He then reaches down and TAKES MY BAG and walks off with it. You can call it whatever you want steals it snatches takes whatever. I don't make a scene. I finish my run a few minutes later and request to speak to him in his office. which he was reluctant to do so. Basically cussed his ass out and told him to never touch my bag ever again. He said its in policy that I must put my things in a locker which i read the entire policy and it does not say that. Policy says to not leave your things UNATTENDED in the locker room or on the main floor which my bag is always with me. The whole back and forth confrontation he never took responsibility and kept blaming his Boss. "My boss told me to keep the isles clear". I could bet your boss does not tell you to take peoples personal property because your authority isn't being feared. He didn't know if I had any special meds that I needed to keep on me or what required me to have my bag on me or anybody else in the gym. It's just some lame rule they made up. I'm pretty sure there are people out there that would of knocked him out for taking their belongings. He only knows how to escalate issues not defuse them. He definitely is not fit to be a manager. He even threatened to call the police on me out of an issue HE CREATED. I did not threaten him or even get up in his face. I did nothing wrong and don't respect a place who starts confrontations with customers. I will be cancelling my membership. Just know if you're an actual weight lifter or if you carry your gym bag with you, you'll probably hate this place. I gave it the benefit of the doubt and...

I have been to multiple Planet locations in the Seattle area - including Lake Forest Park, Shoreline, Rainier Beach, Kent (W. Valley Hwy), and Renton - and this is the only location at which I have found the following issues, no matter what time of day: 1) the restrooms at Rainier Beach are consistently filthy, with urine scattered across the floors, dispensers broken for extended periods, and just an overall unkempt environment. 2) I don't know why this is routinely only the case at this location, but the customer base at Rainier Beach is extremely frustrating to have to work around. It is only here, in just my experience, where folks hog machines while spending 5 or more minutes on their phones during their rest periods between sets (I've watched closely and timed people many times). It is no hyperbole to say I have often finished 3 or more separate exercises in less time than it takes for one person to get done entertaining themselves on their phone before finally moving onto their next set of leg curls/extensions, or any of numerous other machines. Or, people would plant themselves at a squat rack for ridiculous sums of time and perform so many exercises in a row on that already-scarce resource that they wind up consuming the racks for upwards of 40 minutes at a time (again, I've kept watch and timed this). Many others simply do not respect the space and leave their garbage at the machine or area where they were last exercising. I understand being patient with a communal space, and I get that things won't be perfect. But again, it's only here at Rainier Beach that these blatant misuses of the gym are so often committed, and where the basic good conduct you'll find elsewhere is just missing. You wouldn't think adult gym-goers should need to be prodded by staff just to respect the community and acknowledge that they're in a shared space. But perhaps some intervention (a lot of it) by the employees here is needed. And it is this apparently lack of culture-setting that I truly have a problem with. 3) On a related note, I think something needs to be tweaked in this gym app's crowd meter, because every time I went to Rainier Beach expecting a level of congestion consistent with a mere "3" or "4" seen on that meter at the time of check-in, the reality is the gym is visibly close to capacity with maybe just one or two machines (ones I wouldn't use anyway) free on the workout floor. I don't know what's at the root of this on Planet's tech implementation end, but other Planet locations are never as packed when showing the same crowd meter ratings. Not ever. It's as though something is simply off with how Rainier Beach is tabulating or reporting its check-in rate, because that meter hasn't been reliable or a true reflection of what you as a customer will have to contend with in your workout. Now, it's not all bad - the layout of this gym is one that I enjoyed because it felt like there was more space in the free weight area than in other Planet sites. But that's about all I can say was favorable for me here. Overall, there's a good deal that Rainier Beach staff needs to try harder a lot harder with as far as delivering a positive customer experience. Definitely sticking with...

Equipped with all the proper tools to excel in health and fitness. Love the schedule, very convenient for people with unusual work schedules. Also, can’t go wrong with the low membership price. Thank you PF. 🙌🏽 💪🏾. However, On 11/06/2023 I came into planet fitness in the evening to work out. Not having been working out for about a year, I was excited to be back. As I was working out, I could not help notice that the front desk receptionist had the music playing way too loud. I tried to continue to finish my lower body workout on one of the leg machines at the circuit station when I just could not catch my rhythm, due to the extremely loud music that was playing. The music playing was a combination of techno style beats that did not go together, which ultimately threw my workout rhythm off. After about 5 minutes of the extremely loud overhead music and not being able to catch my workout rhythm, I made it a point to call the front desk to ask them if they would turn down the overhead music. When I called the front desk however, the receptionist Jiremiah answered the phone and I asked "hey the music is way too loud, can you put it down some", Jiremiah responded "Hello, I can't hear you", I repeated even louder "can you put the music down a bit its way too loud", Jiremiah replied "I can't hear you buddy", I replied even louder "that's the problem, I'm yelling at you over the phone and you still cant hear me", instead of putting the music down even temporarily to hear what I was saying, Jiremiah continues to say "I can't hear you man". That's when I hung up the phone, walked over to the receptionist Jiremiah to inform him that his music is way too loud, not only is it hurting my ears/head, but the awkward combination of fast pace techno styled beats were throwing off my workout rhythm. Mr. Jiremiah stood there confused for a second as if he did not understand my request then replied "Ok, i'll put it down". I told Jiremiah "I appreciate it" and walked back over to my station to continue my workout. Unfortunately, about 3 minutes later, Jiremiah put the music volume up even louder this time. Not looking to make a big deal about the situation, I cut my workout short and left the gym. I told myself next time I will bring a pair of earbuds/head phones so that I would be able to properly focus on my training. That week of 11/06/2023-11/11/2023 was supposed to be my first full week where I start my 6 day/week training but immediately lost motivation and did not want to enter that gym until I bought a pair of earbuds/headphones. Unable to get a hold of earbuds right away, my fitness journey was postponed until the following week of...