I can't say enough about the kindness, care, and concern for customer satisfaction with Cecena's! I lost a stone about 8 months ago from my ring and they replaced it. Then I recently lost another stone. They replaced it and the ring is beautiful. When I asked how much I owed, I was told not to worry about it. I explained the stone I lost was not the one they had replaced and I needed to pay for it. His response was, "if you have any more issues with it bring it in and I'll take care of it for you" What! You don't get service very often like this anymore. I will use this place for all my new and repair jewelry needs in the future! They are top notch and do beautiful...
Read moreFantastic customer service! Personable, clean and friendly. I took in ALOT of pieces to have made into several special keepsakes. I spoke to Mr. Tony about what I wanted, what each piece needed to represent. I sent pictures of some ideas I had. He took all my information after a lengthy meeting with my husband and I. He created designs for me. Called me back in to look at printouts of what he created to make. I love the pictures, and I am awaiting the final product. If you are like me and are not a fan of big company stores ,looking for a personal touch , as well as a small family owned business to support. This...
Read moreMy husband purchased my beautiful, custom wedding ring from the Cecenas. That was over 13 years ago, but their customer service is so impeccable, that they are still my jewelers. I moved to Dallas over 10 years ago, but every time I visit home, I visit Cecenas—not only bc I only trust them with my wedding rings, but I look forward to seeing them. The entire family is great people. They are friends to my family. They have always taken care of us. They have unique, quality jewelry that stands the test of time. They keep my wedding set looking brand new. They are trustworthy and simply delightful! Highly...
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