Escape 605 Axe Throwing & Escape Rooms — Attraction in Sioux Falls Township

We were there on a Friday evening for the down the rabbit hole room. For starters the lady who seemed to be training didn't seem to be happy to be there at all. The guy apologized to me as they were having trouble using my gift cards the woman was annoyed that she had to go to the computer to try to help him get it as she had been sitting at the counter. When we were led into the room she gave the instructions in a tone of voice that was definetly already annoyed with us. We were then accused of shoving open a door that was supposed to be locked when we told her it wasn't locked she asked how we had gotten out of the room as all the doors were locked. But the exit door had a keypad lock and you cannot just open that without it being not locked. We finally solved the puzzle needed to get the door open and entered the second room. After solving several more puzzles we revealed the eggs. They were together as one in the case and there was a note that said do not untape the eggs so we didn't mess with them. When we threw them into the nest the door didn't open and we were told it was supposed to be two eggs and they were magnetic. The lady brought us a substitute to what was supposed to be unlocked with throwing the eggs and she again accused us of not doing it right telling us we were supposed to throw the eggs separately. We eventually got the substitution to work for getting the clue and got out of the room. I have done multiple escape rooms at this location and this was the first time I had ever been treated this way and wrongly accused of shoving open doors or breaking things. I will probably be back but it will...

We had a group of 4 from central Minnesota come here for a birthday weekend and wanted to do an escape room (bank heist). When we got there the staff seemed confused as to why we were there even though we booked in advance, it seemed like they were not prepared for us as all but they quickly got us in our room and on our way. Once in the escape room everything was going good, we had some issues with certain puzzles (an item got stuck and we struggled getting it, staff did not help with it whatsoever so we spent most our time on that) when we were getting close to the end of our time we were trying to get into the next room and the code wasn’t working, we kept trying over and over again, told the staff and they made us sit in the room for 5 minutes watching the timer go down because the code and the door didn’t work. Once the timer was done and the staff member finally came in to get us, she tried the code and it didn’t work for her either. She apologized and said that she could get us a discount for next time however we aren’t from the area just here on a trip, when we told her this she was basically like oh that sucks and sent...

I don't want to say I don't recommend, because we really did have a lot of fun. Until the end. I won't give away any spoilers, but basically, we had two puzzles left, and solving one would have given the objects needed to get the last code to escape the room and win. The clue in the room was a set of numbers (which was actually one of the first things we tried and it didn't unlock) and the numbers for the lock were a completely different set of numbers and the response we got was "maybe they reset the lock wrong." He had the answer sheet and combination he used was on it, so it wasn't "reset wrong" - it was literally either the wrong lock or the wrong clue. Not solving the room because we couldn't figure out the clues in time is one thing. But having plenty of time left and not being to finish because someone wasn't paying attention to what they were doing is another and my wallet is out $130 because of it. There are other escape rooms in the area. I think we'll try...