I had the worst experience this past Saturday. I came in at 3:30 and asked the lady (Sylvia) if she will be able to do both hands and feet, if not, I’ll do one and come back for the other on Monday, she said yes. She soaked off my acrylic while doing my feet. She did not scrub my feet, she was done in 15 minutes, I asked her and she said I’m good, I asked again if I don’t need a callus removal, she said no. She then proceeded to finish removing the acrylic from my hands with the nail drill machine and started to put primer on my nails. She did not clean my nails, she did not ask me to wash them, she did not cut cuticles. Again, I asked, she said she will do it at the end. She then went on to say something in Spanish to the other lady (obviously about me, because she looked at me). If I tell you that she did the worst job ever, please believe me. At the end, she went on and cleaned around my nails which then left a gap around the painted area of my nails, the nails looked like they have been done for a week (growth). I spoke to the manager and another lady who speaks English (owners sister)and told them what I’m not happy about. I was then given to Maria (bless her) who scrubbed my feet and the amount of callus on my feet was shocking. I then told them that I would come back on Monday to fix my hands. The Sylvia woman was so pissed at me, so unprofessional. I’ve been going to this place for over 2 years and taking grandma there. It’s such a shameful loss for her, because she really loved it there. Off to the next nail Salon in the avenue.