We've made a couple of visits to Florida Orange Groves Winery with our most recent one being this past Sunday afternoon. We enjoyed this visit just as we did our first visit. The experience started with a virtual tour, a quick video about this particular winery's wine, how they make it, and their recommendations on how best to enjoy wine. From there we completed a tasting that highlighted some of their best selling wines. They have a very wide selection of fruit and some grape wines, including sparkling wines, desert wines such as ports, and more. It would be difficult to try all the flavors during one visit. After our tasting, we were able to enjoy a glass of wine. They had physical distancing in place for COVID and masks were required if you weren't experiencing the tasting which helped us to feel comfortable and safe while we enjoyed their offerings. Although we weren't able to take the full tour on this visit, we have experienced a tour of their production facilities in the past. If you do get a chance to take this portion of the tour, we highly recommend it as they have a pretty intriguing set-up. We were impressed with their facilities, for sure. Their wines are like most wines, you'll have to sample some to see what you like. We enjoy a broad spectrum of wines so we found several that we liked and would enjoy again. They have a nice gift shop as well with a ton of wine related items as well as gift items that can be paired with a wine experience, such as serving dishes and such. We would visit this winery again, just as we already have, and recommend it to new...
Read moreThe exceptional customer service experienced at the wine tasting at Florida Orange Groves Winery was nothing short of extraordinary. From the moment we stepped through the door, Lindsay and Gregg’s warmth and genuine enthusiasm for wine were palpable. Their expert knowledge not only showcased a passion for the craft but also provided invaluable guidance throughout the tasting.
The attention to detail was evident in every aspect of the service. Lindsay and Gregg took the time to understand our preferences, offering personalized recommendations. Their ability to effortlessly pair wines with our individual tastes demonstrated a level of expertise that set this establishment apart.
What truly stood out was Lindsay and Gregg’s commitment to creating a welcoming and inclusive atmosphere. Despite the often-intimidating world of wine, the team fostered an environment that encouraged questions and exploration. They shared insights with a genuine eagerness, making even the most novice wine enthusiast feel at ease.
The ambiance of the venue complemented the stellar service. Cleanliness and organization were impeccable, contributing to a seamless and enjoyable experience.
In summary, the exceptional customer service from the staff from Florida Orange Groves Winery surpassed expectations. It wasn't just a sampling of wines; it was a journey guided by passionate experts who transformed a casual evening into a memorable and enlightening experience. For anyone seeking a delightful blend of good wines and unparalleled service, Florida Orange Groves Winery is undoubtedly...
Read more5 stars for the wine 2 stars on the staff I have ordered wine and had it shipped a few times and was very impressed with the quality and flavors of each wine I tried. When I visited Florida from New York I made it a point to stop in there, in person and to check out the winery, and do tastings. As soon as we walked in there within seconds, we were greeted with we have a group coming, so we can’t have anyone in the tasting room. Oh, and we are not doing individual tastings. No hello, no welcome or a friendly explanation. We were pushed aside and referred to buying a bottle of wine? I can understand the tasting room not being available at the time I decided to go, but it was the way I was greeted with such unprofessionalism and the fact that they were not friendly at all. As a matter fact, I felt as if we were just being rushed out of the winery. They were rude and not welcoming to say the least. The winery itself is very beautiful inside, and I am sad that my in person experience was not pleasant. I did take their advice and bought four or five bottles of wine as we were rushed along. I live on the Niagara wine trail which I frequent often and no matter how busy, buses coming in people everywhere I have never been made to feel unwelcome. So for us three people to walk into an empty winery at that time and to be rushed out over a group that hasn’t even shown up yet was...
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