I have shopped here a few times by myself been to a few release days and every time I step into this building it feels like Iām walking into a fast food place just people looking at me blank with no personality, and why I say I have been here for release days is cause I have seen how they act with most likely ālong time customersā and they treat them with open arms and are willing to help them out. My fiancĆ© shopped here with me once too and told me how unwelcomed she felt, and After that experience Each time I walk in itās just gets colder and colder. Not fun for a first time buyer into the PokĆ©mon world or anime I have gone to other shops where they might be more expensive but they are willing to help and actually have things in stock with a smile On their face to each customer. This store does not feel welcoming to people, specially to people that donāt even know the world of cards or anything, will not go back here even if itās close to my house or even if family and friends shop there. Donāt get...
Ā Ā Ā Read moreGreat store with a lot of different things from pop, games, posters, dvd...etc. The main reason for 2 stars is the 40-60. 40% cash or 60% store credit is low balling. Don't be like game stop. Low balling collectors and selling it back for 110% profit is horrible practice. Would've been okay with 40-80 because the 80% is still going back into your establishment because it is store credit, so I don't know why 60%. FYI, some of the prices on pokemon and other items are scalping prices.
Update: I brought in a lot of slab. Some were PSA 10 and CGC 10. This establishment is not for the pokemon community. This establishment is for themselves. They say they buy graded car at 9 or 10 but refuse to buy mines. One of the slab was well over a $100 and they didn't want to buy it or give store credit. It goes to show you that this establishment is not for the TCG community. I would not recommend people to them. They only want your stuff if it benefits...
   Read moreDon't like an establishment with fake reviews from friends and family, just so that your establishment can be at a positive rating on Google to attract customers when it's actually not. It makes the business untrustworthy and not loyal to their customer. 40% - 60% is RIDICULOUS! especially turning it around and selling it for way more. Certain products are way overpriced, and other items such as Pokémon are scalpers' prices. I would rather support Kobold's keep by Nugget Casino. At least their price is reasonable and more helpful on product knowledge. Would not support "The Coffer." They're untrustworthy establishment with scalpers price.
Update: Owners say he doesn't put fake reviews, but look at the people name and 5 star review they left for this establishment but never anywhere else. He does that to combat the negative reviews....
Ā Ā Ā Read more