I really wish I could love this place. It's the closest to my house, it has the physical potential to be fantastic, and some of the instructors are lovely people. Unfortunately, I just can't get excited about going there. -------They pack you in like sardines, so everyone has to place their mats what looks like 4" away from the next person's, or against a window or wall. It's not enough space to even halfway comfortably do a simple supine twist. -------Parking is hard. They sell more spots than available parking facilitates, but the front desk has no knowledge of where to park nearby if you call to say you can't find a spot anywhere. Last time, after arriving fifteen minutes early and circling to find parking in their lot, the side street, and even the hotel next door and the college further down the street, I called 5 min before the class to say please don't charge me, I can't get there because there is no parking to be had. I was instructed to idle until a current class got out and somebody leaves, then go to class late. I did, and had all eyes on me as I stepped over six or seven people to get to the last little sliver of floor space that the teacher pointed to while continuing her script to the class, already underway. It was not a super relaxing or fun way to start. ------If you're stuck with your mat inches from a window or wall, you're looking at the mats coming up at the seams with dirt and dust and nails and hair yuck so I think the rooms aren't cleaned very well. -------- There is no guidance for what to do with communal blocks or blankets. Some people leave them by the closet door, some put them back in the closet with or without wiping down with who knows what. The teachers don't say what's right or wrong. -------Some classes the music is as loud as the teachers voice, or they play music with lyrics so the words compete with the teacher's words and it is hard to focus on what the teacher is saying. ------ That 30 day cancellation notice via email only means almost everyone will wind up paying for a whole month beyond what is desired or needed. They really should change that to 10-15 business days. --------These are all fixable problems. I hope...
Read moreReceived an offer to do 4 classes for $53.00. I unfortunately didn’t read the fine print and it was a subscription. I was charged $212.00 dollars on top of the $53 I paid initially by the time I noticed. They made it quite difficult to cancel. Unable to cancel online on your account, and can’t be done by calling the location. The studios number is the only one available and someone is not there always during business hours so it took a while for me to get someone. I didn’t find out until I got someone at the location I needed to email someone named Oliva Davis. My experience with Olivia was not a good one. Come to find there’s an 30 day cancellation “notice” that must be given, so they don’t even close your account immediately when you finally find the right person. I went to 1 class the first month, that I didn’t like and never went back, but there was no consideration for a refund of the 2 additional payments of $106.00 a piece for services I obviously didn’t use as I didn’t know I paid for them and didn’t even want use the 3 remaining classes of my 4 I paid $53 for. I actually called the day the of the second charge before I would have even had a chance to use the services for that month and Olivia still wouldn’t even refund that $106.00 payment. Had to dispute with my card company. I kept getting payment due notifications until I called the studio again and got a general manager’s number, who showed a little bit of decency and understanding, given I went to 1 class and was charged nearly $300.00 and helped bring my account to $0 owed. Please be informed this business makes for a...
Read moreIf you’re black please don’t go here!! they’re extremely rude. This was my first time trying hot yoga & the Instructor was extremely rude from the second me and my friend entered the class she looked us up and down and said “you’re not going to fit there with that mat” in a rude tone , and was just hollering out the poses and not showing what to do. Me and my friend gave each other that “let’s leave” look and we headed out as we were walking out of the class the instructor laughed at us, you shouldn’t be instructing if you hate your job I’m not sure of your name but if you were instructing on February 7th 2024 at 2pm it was you. We told the front desk we were going to head out because of the overwhelming unwelcomed feeling she just said fine and took the mats back. We were there for all of 5 minutes Well done yogasix we won’t be returning and I hope anybody that reads this...
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