Awesome Toys and Gifts — Attraction in Stamford

Have a young daughter who I absolutely adore... I can't help but want to buy everything for her...and that's what I intended on doing when I walked in... That is until I was totally ignored and disregarded by one of the staff members (older gentleman).

I'm off from work and dressed down... But very capable of making purchases.

I walked around the store, unapproached (there was a younger guy looking bored behind the counter), and left.

I didn't judge the store for being non visible from the main road and down a hill, tucked in the rear of a parking lot. Nor, did I judge the store of having an odor similar to a damp basement. I still even didn't judge the store for being ultra cramped and categorically disorganized.

However, because I was wearing sweatpants and shades, I was deemed a waste of time or potential shoplifter.

Sad, because with a simple courtesy, I would have made some purchases.

I guess these folks are unfamiliar with the concept of people buying toys online.

Customer service goes a long way, guys. Good luck.

UPDATE:

I visited the store and gave it another chance.

Much different experience. Greeted, was engaged and offered suggestions.

Didn't have what I was looking for, but still wound up making some purchases.

Customer service and valuing your patrons makes a difference.

Good redemption. ...

Uncommunicative , leaves there staff completely in the dark. I spent a week and a half before I got a response from the owner or any explanation. Not even the employees knew what was going on. For context; I was tried out for two days and did completely fine besides needing to throw on a collared shirt.(but I wouldnt know , I wasnt told how I did , or even when to come back) Then I was ghosted , for two weeks. I put off other jobs for this job, because I like the store. Keep in mind , Ive been told already I have the job and am waiting for the schedule , which NO employee had to that point. (once again , this could be wrong I WOULDNT KNOW this is what im told from the manager, who also doesn't know.) I had to fill out paperwork to get paid , I did it. That was the last response before the owners email back finally , which I had to message the whole store to get his attention. It took me calling him out , for me to get a response. two weeks I could've been working , I didnt because of the owner, or whoever...

This is the only place I shop for non-garment gifts for my children and their friends. The owner, management, and staff love what they do therefore want to help you. In the ten plus years I've been living here, I've berm shopping here. I have never left feeling anything other than fully satisfied and happy about spending my money. I love shopping with, and supporting this local business for so many reasons! First and main is, it makes for a closer community! Stamford Toys makes North Stamford a better and more interesting place to live. Second it is high quality, informative, and the atmosphere is incredibly fun and warm. You go for...