SmartTech Home Solutions is outstanding! They only did what I paid them to do (install a Starlink system), but they did it in an outstanding manner. They arrived on time. Took the time to clearly explain what the process would be. Did it quickly all the while being polite and cheerful. Their price was very reasonable. They explained my Desktop PC would need an Ethernet adapter which they helped me order from Starlink,. When it arrived and I could not make it "plug and play" they squeezed me in on a very busy Friday afternoon and installed it. If you need home tech solutions: these are your guys. Highly...
Read moreIf you want satellite, security or internet I assume this place his helpful. I needed help with OTA set up and was prepared to pay for that help. I had an appt set which didn't actually have a time just the day. I ended up calling to confirm on that day because it was late afternoon and no one had showed. A guy finally arrives and he clearly didn't know what to do. He told me someone else would call to follow up with me. Never heard from anyone. Went back in to the store (after I determined that I could get an OTA signal using an antenna) I left a written message. Still no response. Very...
Read moreTerrible customer service and the associate was rude. There’s was traffic from light to light in front of the business and no one would allow you to turn in which made me 3 minutes late for the appointment plus you can not find the business due to poor signage to identify it. I spoke with the person right outside and she refused to accommodate me because she was headed to lunch. Walking away I turned back around and observed her make a rude face gesture to a person she was speaking to. If you can avid this business then do. I’d give no...
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