I did my kid's Bday party here. I don't recommend the place for parties. Staff is so annoying trying to get you out as soon as possible, and don't respect the (already short) time you have paid. No matter what you tell them, they do what they want (like the time of the cake, etc.). It felt very uncomfortable. They must allow better time between the parties they schedule and be less greedy. I was surprised since arrival that the previous party was still there playing in the playground. Parties should never meet on places like this. It is confusing. The play structure was nice and clean but they wanted to take the kids out 15 min before (despite you didn't enter timely de to the previous party) for a group picture and time to wash hands (which shouldn't be discounted of kids play time). They changed the name in the board to another kid several minutes before our time was over. Then in the party room, it got worse: A woman asked me 4 times in front of one of my guests if she can put the candles in the cake, when we had just started the pizzas. Then she came insisting the cake had to be done now, but we still had like 20 more minutes. At cake time, I had to stop her singing as I wanted to take a family picture before singing. They are in a hurry all the time. They closed the box with half cake inside when I was offering more to the people. She wanted to move us away, I remembered her twice I still had time and asked her to allow them 2 more minute, as I waited a few minutes to start, at the beginning of the party. Some of my guests left with the mouth still full. And the top one: she didn't allow me to take a balloon from the 6 balloons in the room, that are supposedly included in the party I paid for, as written in their website in the party packages description! Very cheapy. I'm giving 2 starts because this PROs: tasty pizzas (but you need to eat them like in a marathon), clean play area, lobby...
Read moreI've been to many similar indoor play places in two states, including La Petite Playhouse in Redwood City and Luv2Play in San Carlos. I really wanted to like the Sunnyvale Safari Run much more than I did. It looks like a good place for a birthday party, so we'd consider that in the future. The location is great for us, and parking has not been an issue.
We've only been there twice for Open Play, including today. After 45 minutes, my 3 year old son was bored, and overwhelmed by the mobs of kids. It's a hot day, so of course it's full. There were aggressive and pushy kids, but that's common everywhere. A couple of the slides are really fun and the place was clean.
The facility is just too small to be worth the visit and cost. La Petite is probably 3 times larger and costs less. I don't mind paying $13 or even much more for an indoor play date, but Safari Run is not as engaging and fun as a lot of the other places we've been to. My son has never been bored at La Petite or the other play spaces we've visited, but we were totally done after 1 hour and 15 minutes here.
I believe there was only one staff member on duty. There needs to be another employee on a busy, hot day, when there were 25-30 kids, and things were getting chaotic.
The age 3-and-under area is PITIFULLY SMALL and could use more toys -- sorry to say! This place has potential but the 3-and-under play corners at other places have a lot more going on.
I'd rather pay more to take my son to Children's Discovery, or pay less to visit some of the other play spaces in the area that are much more interesting...
Read moreWe celebrated our son's 3rd birthday here today. Totally impressed with the staff and facilities.
We have come for open play before but this was our first event. I was initially hesitant about the tight timeline and limited options but the birthday party went great. The staff truly knows how to run a tight ship - greeting us warmly and having a place for everything, facilitating play, seamlessly transitioning from one room to another with photo ops, etc. They have so many parties that they are familiar with all types of cake, displays, party favors. I never had to ask for help - they always seemed to know what to do or had a helpful suggestion. Special thank you to Maria, Luna, Aaron, and Lora - apologies if I forgot anyone. The catered pizza was also top notch.
Like others have mentioned, the eating portion does feel a bit tight for adults who want to mingle, but it's probably perfect...
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