FSU Store — Attraction in Tallahassee

My first complaint is that most books are ridiculously overpriced, as are the school supplies. Everyone knows that and it is not what prompted this review. My recent experience was dissatisfactory to say the least. I went online to price check my books for the semester and also an iclicker that is required for one of my classes before the semester started. The used iclicker in store was listed for $36 and in stock as of 1/10/18. I went that morning to buy it but was informed they were out of used ones and if I wanted one, I'd have to buy the new one for $47. Irked, I asked if they would price match Amazon since a new clicker is $38 there. If I had known they were out of stock I could have ordered it on Monday and had it in the mail by Wednesday. The clerk consulted with a couple other people and they concluded they could not price match so I ordered the clicker from Amazon. Here's the worst part: when I got to class I spoke with another student who said the bookstore did price match Amazon for him and his clicker. I work full time and go to school full time so my time and money are especially tight and the bookstore wasted them both. $12 may seem insignificant but that's a few meals for me. I'm irritated that the rating here is so high when everything is overpriced and customer service is lousy and the only thing they know how to do is scam broke college students out of their (or their parents') money because they know they're the only game in town (other than Amazon if you can wait for your...

UPDATE: sent a feedback of my experience and Phil , the operations manager, kindly responded saying to go back in and for the return desk to call him over so I can refund or exchange. If you ever find a problem here I'd recommend talking to Phil. He's a really nice and understanding guy who also happens to be in charge!

Don't buy anything already remotely damaged in packaging. Otherwise when you want to return/exchange it they will blame you for the damage and not care at all. The blonde manager is also very rude. Was told to go to her to explain it was damaged when I bought it, and she didn't look at me once when I was speaking to her (instead looking at her clipboard). She just walked off mumbling something I couldn't hear and grabbed the technology manager to pretty much show she wanted nothing to do with me at all. The technology manager just treated me like I was stupid for returning something that was obviously damaged (the packaging). Their stuff is already expensive and now I have something I...

You should be ashamed to be called Noles!

So sad that how you treat Noles fans. I have been trying to call the store for days now and nobody from any department picks up. I placed an online order through the website and can’t get anybody to fulfill it even though they were in stock when I saw it. Place the order three days ago for next business days and only got stickers, but got charged the full shipping. I can’t get an email back either on the status or get in touch with anyone.

FSU what the heck is going on?

EDIT: 4th day in a row calling on each hour and sending emails with no answer in any way shape or form.

EDIT 2: Today we finally got to talk to someone that apparently fulfilled our order (one item was out of stock by the time they got to it) and refund us the next business day shipping. The way that I was able to get in touch was to not choose an option when calling.

EDIT 3: As expected, nothing has been shipped yet. This is...