I recently visited The Den and was incredibly impressed by the service provided by Lakiesha Bell. From the moment I walked in, Lakiesha Bell greeted me with a warm smile and a friendly attitude. They were quick to take my order and made sure to get every detail right. Despite the busy environment, they remained calm, efficient, and courteous throughout the entire process. My food was prepared quickly and accurately, and Lakiesha Bell even checked to ensure everything was to my satisfaction before I left. Their professionalism and dedication to excellent customer service truly stood out. I will definitely be returning, thanks to Lakiesha Bell's outstanding service! The service...
Read moreevery time i go into the restaurant (which is almost every night since it’s the only place open when i get off work that takes my meal plan) I am always told they are either “out of” or “aren’t making” whatever i want to order that night. 9 times out of 10 i have to order my second or third choice. it’s hard to believe that they are out of something every night. they never even have a sign up that they are out of certain things. there have been a few nights where they will be out of everything that i want and i’ll just leave without getting anything. i wouldn’t eat there if i had any other option as a broke...
Read moreThis was such a disappointing experience. We placed our order at 1 p.m. and had to wait over an hour to get our food. The whole place seemed disorganized — they were losing other people’s tickets, and everything was completely out of order. The staff also had a terrible attitude, openly talking badly about customers and being rude when we asked simple questions. I almost never write reviews, but this was honestly one of the worst dining...
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