I am not blaming the company because maybe their repairs were affected by Apple not making it easy to repair their phone with OEM components. But I’ve had two separate phone repairs from them over the last 8 years (both screen repairs) that literally destroyed the phones within months. The first phone had a cracked screen and once replaced developed static lines that progressively worsened and within two months the screen died forever. My second phone repair, which was for a 7S, was also for a cracked screen. I was told they used an OEM screen and could not get an OEM battery. Well within a week the phone started crashing and restarts at random - sometimes it’s when I try to call someone, sometimes it’s when I try to use the touch screen to adjust the screen brightness or start a timer, or open the camera to take a picture, a few times it is when I load a webpage. I see little lines running across the screen as it dies. The battery can sometimes feel super hot when charged but it is new - but not OEM (which they said they can’t get). As mentioned this repair was done a couple months ago. This is not acceptable and my $200 repair bill should have gone to the purchase of a new phone. But I don’t know whether to blame the repair shop or Apple for making repairs of their phones so difficult. My advice is NEVER have your phones repaired here and if you crack your screen either keep it as is or throw it away for a new phone. NEVER repair the screen it will kill the phone. It worked perfectly with the cracked screen and now it dies 10x per day. I would not take any iPhone to this shop for repair. Or even...
Read moreHad an issue with my Apple Watch holding a charge, so appeared to just need a new battery. However, rather than just send me on my way with a new battery, which 99% of the time would have fixed the issue, they took the extra time to first make sure everything was in good working order. After finding it still wasn’t charging properly, they ran a myriad of tests over several days and found that the motherboard’s charging capability was also defective. As luck would have it, they had an Apple Watch on hand they had purchased for spare parts and transferred the motherboard over for me, then took additional time to make sure it was properly charging before they sent me on my way. And all this at a price that I won’t share here, but was definitely waaaaaay less than I anticipated, and much less than purchasing a new watch. To top it off, Josh then took the time to help me get my watch reloaded from my cloud backup, as well as help me reactivate my watch back on my cellular network. I can’t thank Josh and Richard enough for their amazing customer service, and they have definitely earned a customer for life. If you go someplace else you’re taking a chance, as these guys are simply the...
Read moreIt has been two years since I wrote the first review of iDope (below the dotted line). I have had several encounters since then with Richard and Josh regarding problems with an Apple Watch and most recently (2/23/24) transferring data to my new Mac. Richard went out of his way to explain what was needed to correct my earlier problems. In less than an hour he had completed the transfer and I was on my way. I am very pleased with service the guys at iDope provide and highly recommend them for your Apple issues. (BTW, I do not work for or know the guys personally at iDope nor have I received compensation for the review. They are wonderful folks who will meet your Apple needs.) ———————————————————————————— Thanks to our daughter who recommended iDope we have had two iPads with cracked screens repaired. The first iPad had problems with the screen and the guys were quick to fix the problem and make it right. It works like new. They did a great job with the second iPad our son had dropped and we got a new screen, glass cover and cover to protect it in the future. There guys know what they are doing and I heartedly recommend them for your iPad...
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